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03 Feb 2012
By WeeHez90

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Problems with PSN after the most recent maintenance (2/2/12)

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After the 18 hour maintenance I now cannot download ANYTHING, and I cannot see my download list without getting an error code "80023102", is anyone else having this problem? Also why is it doing this exactly....did the maintenance screw something up instead of fixing things?

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mandead0

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WeeHez90 wrote:

Hey everyone, I don't know if it's just me but it's back up and running now for me. You guys should check yours out too :)



sweet ill go check mine now let u know how it works out, hope it works really want my game i paid for. :D

 

EDIT: Yep mines working im gonna make the assumption now since we can confirm 2 ppl atleast are able to acess there downloads list that they have fixed it.

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Re: Problems with PSN after the most recent maintenance (2/2/12)

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tremblemutha

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cmon sony what the... i have spent thousands of dollars in this store & now i cant even dl a demo??? this has 2 end, u must start looking after us! just get it fixed please
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Re: Problems with PSN after the most recent maintenance (2/2/12)

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I haven't been able to sign in since before Wednesday, refreshed my network setting till my joypad melted and all I got was the same message, error and failed. After many hours I found the site was down for maintenance. Since then I'm still getting the same prob. All I see on the net is the issue from last year and nobody seems to be able to give a solution.

 

I'm in Hull England btw....

nebody able to send me to somewhere helpful?

 

Cheers guys

 

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Axe99

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Looks like they ain't just pickin' on us Aussies and Kiwis as well....

http://community.eu.playstation.com/t5/Technical-Help/download-list-amp-transaction-list-both-gone-o...

Which at least means the problem is easily big enough to get a good amount of attention and hopefully be fixed shortly. Looks like it might be a PS+ thing as well, maybe.
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Hey! - I am based in Shropshire (The Shire), England - and all of the above issues are occuring on my system so you are not alone!

 

I email PSN support Friday night and sadly no one has come back to me (even though they say they will come back to me within 24hrs) - I saw that one our fellow gamers contacted PSN support on phone and they say they are aware of the issue and working on it -

 

In addition, I recieved a email yesterday saying that PSN will be changings its name and that it will come into place on the 8th February - so hopefuly this change will fix everything!

 

End of the day I just want my DLC (and not lose my money!) - and I want it before 9th March as I have just pre-ordered Mass Effect 3 Collectors Edition!!.....

 

Come on Sony!...

 

<a href="http://eu.playstation.com/psn/profile/blakes-777/"><img src="http://mypsn.eu.playstation.com/psn/profile/blakes-777.png" border="0" /></a>

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Re: Problems with PSN after the most recent maintenance (2/2/12)

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Hey all - just got the following response from Sony regards to issues with PSN and DLC:

 

Thanks for your e-mail about PlayStation Network.
I can see from your e-mail that you are experiencing difficulties accessing content in your download list. We're aware of this issue and are currently working hard to fix it. Unfortunately, we don't have an ETA of when this will be resolved and would advise to wait for a short period of time before trying to access your content and download list again.

Please accept my apologies for any inconvenience this may have caused you.
In the meantime, should you have any other queries, please call PlayStation Support on 0844 736 0595, quoting reference 2540385, where one of our team will be happy to help you.
Thank you,

 

<a href="http://eu.playstation.com/psn/profile/blakes-777/"><img src="http://mypsn.eu.playstation.com/psn/profile/blakes-777.png" border="0" /></a>

 

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Re: Problems with PSN after the most recent maintenance (2/2/12)

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i was wondering what happened to my download list ($1000's worth of dlc) & why i couldn't download anything from the store.... so it's mainly affecting +subscribers.... & there's no ETA on a fix... you would think they'd test things internally, & then do an external test to a small tester group before doing anything that might affect potentially hundreds of thousands of people's accounts.... i guess that'd be too sensible! ....awesome fail
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I have the same issue as the rest of you. Stuff is in the purchase history, but you get error (80023102).

 

I have mailed scee support with all the details and how I used every possible way to solve it myself.

 

Ill update you all here, when I get a reply from them.

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Pfft, no ETA. Sounds typical. They can screw up a bunch of people's paid accounts in a few hours of maintanence but when it comes to actually fixing it you miss out on the entire weekend.

 

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No eta= Sorry its the weekend now so we are going to push aside our mistakes and not worry over the weekend since we will still make money.

 

Gotta love these asses when they dont really give much communication. :( I want to download my ff13-2 dlc

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Re: Problems with PSN after the most recent maintenance (2/2/12)

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I emailed them aswell....maybe if everyone does they will have to work faster lol.

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Same here (PT)....

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Spoiler
 

I am also have this problem, interesting thing is I have 2 accounts, one works fine and the other does not work??

 

Ringing SCEE help line now!!

 

 

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Re: Problems with PSN after the most recent maintenance (2/2/12)

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WeeHez90

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Both accounts on my PS3 have the same problem, both my dads and my own.

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Rang support, they are aware of problem and could not tell me when it would be fixed......

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Thats really helpful and I don't think lol :P

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This is a really pathetic effort, it's annoying the hell out of me. Wonder why I'm paying for a subscription that's had multiple downtimes for extended periods over the last year.

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I only found this issue yesterday tried to buy and download a game for my psp only diffrence is each time i click download after i bought it it just says "Thank you for your purchase" same exact issue with the download list thoe i get a nice error code, what i looked up wich is for when it cant connect to the network.

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Re: Problems with PSN after the most recent maintenance (2/2/12)

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WeeHez90

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Hey everyone, I don't know if it's just me but it's back up and running now for me. You guys should check yours out too :)

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mandead0

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WeeHez90 wrote:

Hey everyone, I don't know if it's just me but it's back up and running now for me. You guys should check yours out too :)



sweet ill go check mine now let u know how it works out, hope it works really want my game i paid for. :D

 

EDIT: Yep mines working im gonna make the assumption now since we can confirm 2 ppl atleast are able to acess there downloads list that they have fixed it.

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Re: Problems with PSN after the most recent maintenance (2/2/12)

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OminaCaelestis

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Finally.

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sweet, time to go get my ff13-2 dlc :D

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