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16 Jun 2012

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Playstation Staff

This content cannot be accessed on your account

5 Replies 1,297 Views Created 16-06-2012

i have just recently brought batman arkham city GOTY and i am trying to download the year one movie but when i try to redeem it i get "This content cannot be accessed on your account"

please how to solve problem.

thanks you in advance.

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Message 1 of 6 (1,297 Views)
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Level 6
 
Playstation Staff

Re: This content cannot be accessed on your account

Can i ask what region the game is?
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Message 2 of 6 (1,255 Views)
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Playstation Staff

Re: This content cannot be accessed on your account

it is region 1

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Message 3 of 6 (1,250 Views)
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Level 6
 
Playstation Staff

Re: This content cannot be accessed on your account

[ Edited ]

just to explain that the batman GOTY  ed was just released in the us so any code is region locked and will not work. unless u have a us account ?

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Message 4 of 6 (1,246 Views)
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Playstation Staff

Re: This content cannot be accessed on your account

yes i have already tried with my us account. but i still get ' This content cannot be accessed on your account'

 

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Message 5 of 6 (1,188 Views)
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Level 5
 
Playstation Staff

Re: This content cannot be accessed on your account

from what i understand,games and dlc can be bought and downloaded from the us store even if your not actually in the us,but the movie store can not be accessed by anyone outside of the us due to sony  blocking any non us isp from accessing it... so you wont be able to download from the us movie store if your not actually from the us...

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