Reply
Want to join in?

Sign in to continue

I have a PSN account

Welcome back!

I'm new!

it only takes a minute or two

  • 33

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

10 Mar 2008
By js71972

js71972

  • Offline
60%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post

can't login using my PSN id

2 Replies 196 Views Created 10-03-2008
I created an account using my PC.

I correctly entered the e-mail address and password but for some reason I'm getting an error message everytime I try to login on the playstation site.

when I enter my e-mail address in the forgot password section I get the reply stating that the password has been resent to my mail address.

I've checked and it does not come through (the original 2 e-mails when I signed up came through ok). I have also checked my SPAM box and it is not there either.

I'm sure the password I entered was correct as you have to type it twice when registering.

The e-mail address must have been correct also since I get the reply that a new password has been sent.

I am worried as I also entered my credit card details when signing up and now have no way of modifying my account which I presume is open somewhere. Who can I contact to have this problem corrected.
Reply
0 Kudos
LABELS:
I changed my profile language to english but it's now again french go go sony !!!!!
View our house rules for posts
Post Reply Update Reply Cancel
02
/16

js71972

  • Offline
60%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
js71972
Accepted Solution
update I can login to the playstation store with my PSN id but not the main site. Hmm the plot thickens.
Reply
0 Kudos

Re : can't login using my PSN id

I changed my profile language to english but it's now again french go go sony !!!!!
02
/16

superbread

  • Offline
60%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
superbread
Accepted Solution
all you have to do is logout it says at the top of the page and it will take you though the thing
Reply
0 Kudos

Re: can't login using my PSN id

Photobucket
Advanced
You must be signed in to add attachments
View our house rules for posts
Post Reply Update Reply Cancel