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21 Nov 2009
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Playstation Staff

cannot sign into the playstation network

8 Replies 22,971 Views Created 21-11-2009
hi all

Can you help?

for the past 4 or 5 days I havent been able to sign into the PSN. I can connect to the internet with the browser and use iplayer.

When I run a test I get an IP address and its successfull in connecting to the internet but when its testing the connection to the PSN it just times out. It does it with both profiles I have on the console

its not the password because i can sign in here and also on my trophy iphone app


360
Wii
Iphone 3GS
Sony Bravia 40w2000, Onkyo 607, Mission M33i floor standing speakers for front. Q Acoustic 1010i centre and rears, Q Acoustic 1000 Sub
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Message 1 of 9 (22,971 Views)
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Level 2
 
Playstation Staff

Re: cannot sign into the playstation network

if your signal is less then 30% then you will be unlikely to get on psn.


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Message 2 of 9 (22,942 Views)
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Level 1
 
Playstation Staff

Re: cannot sign into the playstation network

its at 100% all the correct ports are open. Sony reckon its my isp but i tested it at my cousins last night and it was still the same


360
Wii
Iphone 3GS
Sony Bravia 40w2000, Onkyo 607, Mission M33i floor standing speakers for front. Q Acoustic 1010i centre and rears, Q Acoustic 1000 Sub
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Message 3 of 9 (22,896 Views)
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Level 3
 
Playstation Staff

Re: cannot sign into the playstation network

Try re-booting your router.
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Message 4 of 9 (22,899 Views)
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Playstation Staff

Re: cannot sign into the playstation network

how did u fix your problem. i am having the exact same one now. psn just wont work and it doesnt work on my psp either

 

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Message 5 of 9 (22,623 Views)
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Level 5
 
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Re: cannot sign into the playstation network

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Message 6 of 9 (22,597 Views)
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Level 3
 
Playstation Staff

Re: cannot sign into the playstation network

been having problems since last Saturday myself . Like the others I can also browse the net etc . Its almost as if Virgin are blocking from using the PSN . These threads are popping up everywhere and nobody has an answer . To clarify it does work sometimes .
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Message 7 of 9 (22,572 Views)
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Re: cannot sign into the playstation network

I had the same problem for the last few days when I changed my router. I solved all the ASUS router problems but still couldn't log in.  Well in the end I just replaced my router to my old Netgear and it works perfectly again. I guess there was a problem with my router . thnx

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Message 8 of 9 (21,196 Views)
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Re: cannot sign into the playstation network

It's happened to me too, I have been unable to sign in, or put new internet settings in. I've been offline only on my PS3 for months, and I'm getting furious at this, either something's wrong with my PS3 or PSN is still down...

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