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14 Jul 2010
By knightfocus1972

knightfocus1972

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"You cannot sign in using another users sign-in id (e-mail address)" ???

14 Replies 6,146 Views Created 14-07-2010

Having owned my PS3 now for about 2 years, just recently. when trying to sign in on PSN I've received the above message. Can anyone enlighten me as to why I can't sign in using my own e-mail address on my own PS3? And how else can I sign in?

 

Thanks in advance.

 

Mike 

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04
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Doodylicious

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This has happened to me once on my PS3. I have a user for my partner and a user for me. When setting them up, I used my PSN account under her username by mistake.

So, when trying to sign into mine...I too got the message you received. I was baffled until I realised what I had done.

I would suggest checking your other users on your PS3 and see what email address they log-in as. Other than that, not sure mate.
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Re: "You cannot sign in using another users sign-in id (e-mail address)" ???

------------------------------O------------------------------
Male, 36, Lincolnshire, UK
Currently playing - Warframe & Killzone: Shadow Fall (100%)
WWW.LMZF.COM - A Mature Gaming Community For Over 30's (Registration Open)

------------------------------O------------------------------
02
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knightfocus1972

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It's only my kids that use it and they don't have accounts. Unless the wife has signed me in on her settings. I'll check.

 

Thanks.

 

Mike

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04
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Doodylicious

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That is the only thing I can think of mate. One of the users on your PS3 is using your PSN details. Was the same for me. Signed into my account using my partners local username and forgot.
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Re: "You cannot sign in using another users sign-in id (e-mail address)" ???

------------------------------O------------------------------
Male, 36, Lincolnshire, UK
Currently playing - Warframe & Killzone: Shadow Fall (100%)
WWW.LMZF.COM - A Mature Gaming Community For Over 30's (Registration Open)

------------------------------O------------------------------
02
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knightfocus1972

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Nope, that's not done it. I've even checked our other PS3 upstairs and I'm not signed in anywhere.

HELP!!!!!!!

Mike
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Re: "You cannot sign in using another users sign-in id (e-mail address)" ???

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MusterBuster

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knightfocus1972 wrote:
Nope, that's not done it. I've even checked our other PS3 upstairs and I'm not signed in anywhere.

HELP!!!!!!!

Mike
Knight,
Make sure your local account (the one under 'Users' on the XMB) is the one you used to create your PSN account.
What you have probably done is logged on to your local account, then used a different email address to attempt to sign in than the one which was registered to that local account.
MB
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04
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Doodylicious

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All I can think of then, is to sign into another local username (your wife) and delete your usename. Then, create a local user using the same name you had. Then go to the PSN Network and choose "Sign in using existing existing account".

This should work mate.

 

EDIT: Or what MB said while I was posting this! :)

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Re: "You cannot sign in using another users sign-in id (e-mail address)" ???

[ Edited ]
------------------------------O------------------------------
Male, 36, Lincolnshire, UK
Currently playing - Warframe & Killzone: Shadow Fall (100%)
WWW.LMZF.COM - A Mature Gaming Community For Over 30's (Registration Open)

------------------------------O------------------------------
02
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knightfocus1972

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If I delete my username, will I not lose all my game progress and settings?

 

Mike

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04
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Doodylicious

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@Knight

Ah yeah, forgot about that. You could back them up, but you'll not be able to backup your protected save games.
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Re: "You cannot sign in using another users sign-in id (e-mail address)" ???

------------------------------O------------------------------
Male, 36, Lincolnshire, UK
Currently playing - Warframe & Killzone: Shadow Fall (100%)
WWW.LMZF.COM - A Mature Gaming Community For Over 30's (Registration Open)

------------------------------O------------------------------
02
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knightfocus1972

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Well, I backed up my game progress, deleted my user name from the system and re-entered a new one for myself and I can now sign in!

Unfortunately, it doesn't give the option to save trophy information, so I've lost all that.

Not to worry. Thanks for your help, Doodylicious and MB. Much appreciated.

Mike
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mattclfc

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knightfocus1972 wrote:
Well, I backed up my game progress, deleted my user name from the system and re-entered a new one for myself and I can now sign in!

Unfortunately, it doesn't give the option to save trophy information, so I've lost all that.

Not to worry. Thanks for your help, Doodylicious and MB. Much appreciated.

Mike

 

You haven't mate, as long as you Synced all your earnt trophies before you deleted the user, you can get them back by re-syncing on your new account ;).

 

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jimmydidit

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i cant sign in or sign out please help!

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BiosNova

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Can you explain how you cannot sign out? And why can't you sign in, it helps to give more details so we can solve the issue for you
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dili626

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well i had my ps3 for about 3 days and yesterday my cousin signed in to his account on my profile on my ps3.i had the same problem and your message gave me the idea to delete my user account and create a new one the only thing all of your data will be lost but it is ok cause now i can but new games only your welcome dylan

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BRUMMii3-KJ-97

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BRUMMii3-KJ-97
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this is odd, have u ever gave ANY of your details 2 another user by any chance???

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