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30 Nov 2010
By jutmanc
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Playstation Staff

Credit card invalid

9 Replies 1,361 Views Created 30-11-2010

Hey guys I'm having a problem trying to add funds it's telling me that my card isn't valid although I only used it like last night on there.  Is anyone else having the same problem as me? And also what do you do to get it accepting again?

 

Cheers 

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Message 1 of 10 (1,361 Views)
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Level 1
 
Playstation Staff

Re: Credit card invalid

Anyone??

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Message 2 of 10 (1,340 Views)
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Re: Credit card invalid

Now it wont even accept my details after I deleted them and tried putting them in again,  can anyone help me????

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Message 3 of 10 (1,328 Views)
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Re: Credit card invalid

contact sony customer services here is the number 08447360695

Let the others come after us. We welcome the chase
Bill Struth 1875-1956
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Message 4 of 10 (1,322 Views)
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Re: Credit card invalid

cheers mate but with that number all im getting is a fax tone lol

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Message 5 of 10 (1,310 Views)
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Re: Credit card invalid

i just called it and got thru no problem at all ..... r u in the uk

Let the others come after us. We welcome the chase
Bill Struth 1875-1956
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Message 6 of 10 (1,294 Views)
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Re: Credit card invalid

Problems while adding funds seem to be pretty common, here's some of the stuff you can try:

It's pretty selective when it comes to putting card information in, so you can try adding/removing middle initials from your name and seeing if it accepts that, or try inputting them online:

https://store.playstation.com/accounts/manage/cam_index.vm

If it still won't work your best bet is to call customer services on the following number:

0844 7360595

If that's unsucceessful, you'll just have to rely on PSN cards instead of direct from a card :Thumbs:

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Message 7 of 10 (1,283 Views)
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Re: Credit card invalid

buy a psn network card from psnlivecodes.us

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Message 8 of 10 (1,171 Views)
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Re: Credit card invalid

Trying to add funds to my wallet, will not except saying my Debit card is invalid this is not correct I have purchased down loads in the past. Reset my billing information to no avail all the information is correct,

I had to reset my pass word to sign in due to forgetting it could this be the cause.

I have money in the wallet which was added months ago, can any one advice who

may have had a simillar problem.

 

Many thanks

 

Pete.

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Message 9 of 10 (1,162 Views)
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Re: Credit card invalid

Ive had the same CC tied to PSN for months, heck even years at this point.  Nothing has changed since it was added and its been used fine.

 

Today I go to preorder madden and it tells me there was a problem.  I then try to add funds and it says credit card is invalid.  I check my info just in case someone may have changed something.. even went to my CC account to be sure the address there hadnt changed.

 

Everything looks normal but when I try to add funds to the wallet I get a 'credit card is invalid' message.

 

Im guessing there might be something wrong with the billing/CC auth servers.

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