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17 Jan 2013
By turnbug

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Playstation Staff

Error code 8002A224

11 Replies 4,082 Views Created 17-01-2013

Hi

I keep getting the above error code when trying to log into my PSN account. 

 

I am able to go online using my PS3, i can also sign into the PSN on  my laptop but cant connect through my ps3. 

 

Ive done some searching on this code and it was used to ban people who pirated their ps3, i have never done this so no idea what is going on.  Im trying to connect using the virgin media superhub.

 

I have called playstation support who have told me to open my ports. 

Ive done this but it hasnt worked.  I phoned virgin who told me to use a wired connection.  i did this but got the same error.

I called netgear who wanted to charge me for the help which i wasnt happy about as i couldnt really understand what the lady was saying.

 

I have my router right next to my ps3 so can go wired on wireless.

 

Does anyone else have this problem and can anyone help me fix it?

 

thank you

 

 

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Message 1 of 12 (4,082 Views)
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Playstation Staff

Re: Error code 8002A224

There was, and still is PSN maintenance going on. Has this just started happening or have you had this problem for a while?

 

SFZ






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Message 2 of 12 (3,896 Views)
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Re: Error code 8002A224

Yeah ive got the same problem... but 1 of my accounts IS workin but the other 1 isnt???

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Message 3 of 12 (3,856 Views)
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Playstation Staff

Re: Error code 8002A224


Lickin_ShotZ wrote:

Yeah ive got the same problem... but 1 of my accounts IS workin but the other 1 isnt???


 

The maintenance can affect different accounts in this way. I will update you when the maintenance is over.






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Message 4 of 12 (3,795 Views)
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Re: Error code 8002A224

thanx a lot,ill keep checkin anyway though

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Message 5 of 12 (3,694 Views)
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Re: Error code 8002A224

Planned Maintenance

 

 

We will be performing maintenance on Sony Entertainment Network from 17/01/2013 (16:00 GMT) to 18/01/2013 (22:00 GMT).

During this time you will not be able to access any of our services including Music Unlimited, Video Unlimited, Sony Entertainment Network Store and PlayStation®Network.

We apologise for any inconvenience caused.

 

Regards

Sony Team

 

 

Still dont explain why one is working and one is not though.... never mind

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Message 6 of 12 (2,925 Views)
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Re: Error code 8002A224

Hi

Is there any news on the maintenance?

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Message 7 of 12 (2,385 Views)
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Re: Error code 8002A224

I'm still getting this error.  Can anyone help me with this?

 

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Message 8 of 12 (2,315 Views)
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Playstation Staff

Re: Error code 8002A224

Hi turnbug,

 

Are you able to load the console into Safe Mode ? I would advise doing this and selecting option 3. If that does not help option 4. Then please let me know the results.

 

SFZ






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Message 9 of 12 (2,301 Views)
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Re: Error code 8002A224

hi

thanks for getting back to me. 

ive tried both the suggestions and its still coming up with the same errors.

any other ideas i could try?

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Message 10 of 12 (2,283 Views)
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