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15 Oct 2010
By miniroll32

miniroll32

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How do you stop automatic renewal of Playstation Plus?

39 Replies 199,190 Views Created 15-10-2010

Hi there! I just wanted to know how you stop this automatic renewal business for Playstation Plus :) I wasn't too happy that my 90 day subscription was renewed as I haven't really fulfilled what Plus offers.

 

Thanks!

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04
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Iyonix

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Account management>Transaction Management>Services List>PlayStation Plus>PlayStation Plus [Subscription] - Cancel Automatic Renewal.

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Re: How do you stop automatic renewal of Playstation Plus?

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ROSLINMAN

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Hello, you need to go into Playstation Network on the XMB, then goto Account Management and select  Transaction Management then goto Services List and select your PS+ subscription and turn it off, or cancel, don't know which one it will be. Hope this helps.

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Re: How do you stop automatic renewal of Playstation Plus?

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Brian_Magee_1888
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Thanks my friend but can i ask you another question If so what should or can i do about this please again thanks for your help and advice on this matter have. I cancelled it before then 90 days have expired so should there be or will there be any charges on my account? What should i do or can i do about this matter if it does arise. Thanks
My psn name is brian_magee_1888

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Account management>Transaction Management>Services List>PlayStation Plus>PlayStation Plus [Subscription] - Cancel Automatic Renewal.

Re: How do you stop automatic renewal of Playstation Plus?

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miniroll32

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Excellent! Thanks guys :)
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TheTenth

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hehe, topic can help several people, I just subscripted for the DC universe beta, and had no idea how to stop, nice info thanks (if I didn't have that info i wouldn't have subscribed at all!)
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Re: How do you stop automatic renewal of Playstation Plus?

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NICK-ALACRAN

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Wow. I never thought at sony they were such thieves. I've never authorized an automatic renewal and they just charged my card and they don't give out refunds. Bunch of thieves.

I'm done with sony. They can go ----k themselves.

Re: How do you stop automatic renewal of Playstation Plus?

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TTDegs

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NICK-ALACRAN wrote:

Wow. I never thought at sony they were such thieves. I've never authorized an automatic renewal and they just charged my card and they don't give out refunds. Bunch of thieves.

I'm done with sony. They can go ----k themselves.


 

Strictly speaking, yes you did.

Although it appears that you may well have not actually read the bit where you agreed to it.

Re: How do you stop automatic renewal of Playstation Plus?

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that.. :Thumbs:

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CrustyJockStrap

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NICK-ALACRAN wrote:

Wow. I never thought at sony they were such thieves. I've never authorized an automatic renewal and they just charged my card and they don't give out refunds. Bunch of thieves.

I'm done with sony. They can go ----k themselves.


 

you did autherize it when you agreed to the T&C, next time read up on something before you buy.

 

It says in the small print auto renewal would be turned on untill you turn it off!

 

 

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Re: How do you stop automatic renewal of Playstation Plus?

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Sony are stabbing their loyal family customers in the back - We have 3 PS3s and 3 PSPs all on the same IP address and all registered with Sony. Why can't we use them at the same time anymore?
02
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camborican84

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yeah what I dont like it also says even if you turn off renewal you can still be charge u have to contact ps to stop renewal. Can I write it through email and will that confirm that I dont want it renewed cause I can speak to someone but to me its not good enough how can I really prove that. I want to do it through email so that I have it documented just in case if they do charge me I can fight it :)

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Re: How do you stop automatic renewal of Playstation Plus?

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McNeilio

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nonsense , turn off auto sub and thats it u dont need to contact anyone

Re: How do you stop automatic renewal of Playstation Plus?


Let the others come after us. We welcome the chase
Bill Struth 1875-1956
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Nakatsu_Hime

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Best way is not to have card details retained on PS Store, and pay for PS Plus with a pre-paid codecard.
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Re: How do you stop automatic renewal of Playstation Plus?

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xEpiCALLNite

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Thanks mate, very helpful

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Re: How do you stop automatic renewal of Playstation Plus?

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Count me among the many who are disappointed by Sony's billing practices.  I had entered a code for a one week trial to Playstation Plus and discovered two days ago that I had been billed for three more months.  I called customer support yesterday and asked that the money be refunded to my wallet which the rep agreed to do.  Forward to today and the fact that my online wallet has not been replenished.  I contacted support again and was told by a new flunkie that the refund will take 2-4 weeks and that if I contact my financial institution to void the transaction, they will suspend my Playstation account.  Way to foster goodwill with your customers Sony.  This kind of behavior incenses me.  Jerks.   

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Re: How do you stop automatic renewal of Playstation Plus?

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Traceycat

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Spot on - exactly the same experience - we turned Automatic Funding OFF - then we find we've been charged £39.99 for a subscription renewal we didn't ask for - no advance notification - no refund - just "check the T&Cs" - feel totally cheated/robbed - no more PSN for us.
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CrustyJockStrap

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Traceycat wrote:
Spot on - exactly the same experience - we turned Automatic Funding OFF - then we find we've been charged £39.99 for a subscription renewal we didn't ask for - no advance notification - no refund - just "check the T&Cs" - feel totally cheated/robbed - no more PSN for us.

If you read what you signed up for you would know this.

 

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Re: How do you stop automatic renewal of Playstation Plus?

Below is a Signature



Sony are stabbing their loyal family customers in the back - We have 3 PS3s and 3 PSPs all on the same IP address and all registered with Sony. Why can't we use them at the same time anymore?
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@NICK-ALACRAN 

You do realize Microsoft does this same thing with ALL their subscriptions, even *****ing netflix does this..... Also you shouldn't recieve a refund for being a moron and skipping over the BIG BOX that pops up in your face with a bunch of words in it.... remember that? Yeah.... that was your agreement....

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Re: How do you stop automatic renewal of Playstation Plus?

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02
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XSkillzKillaX

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I called sony and i asked them if they could refund my money because it auto renewed and they said they will your money will be refunded in your wallet 3 to 4 days and then they gave me a referral code
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Re: How do you stop automatic renewal of Playstation Plus?

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HardKase007

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Same here. and it was a 12 month subscription for me! 

I forgot to cancel it the first time, and i still got ***** the second!

*****. 

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Re: How do you stop automatic renewal of Playstation Plus?

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how du you stop the renewel 

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Re: How do you stop automatic renewal of Playstation Plus?

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gavsta72

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Gagavl wrote:

how du you stop the renewel 


Go to the first post in this thread and click on go to solution 

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Re: How do you stop automatic renewal of Playstation Plus?


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