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Hi - im getting the error 8002400C when I'm trying to log into the PSN Store for the last couple of days......how do I go about fixing this? is anyone else getting it? Or are Sony doing maintenance on the store?
All help appreciated
I got that too, but most of the time, after yesterday, it loads psn just fine. But after loading screen it just gets stuck into a black screen. I have to restart my ps3 from the front panel all the fricking time. It was working just fine earlier yesterday....
There are a small number of users who are unable to access the new Store and we are looking into this.
In the mean time there are a few things you can try.
1) Set the date and time via the Internet
2) Delete and reinstall the PS Store app.
I will get back to you once I hear from the Store team.
exactly same problem here, I tried auto sync, and deleting the store install, but the problem remains the same...
Internet test from the ps3 works fine, no errors
Please confirm the following about your setups.
Is it a UK account:
When did this issue start:
ISP: ICE (Costa Rica)
Is it a UK account: No
When did this issue start: Today july 15 at 10:40PM 2013
Also I got "Error Code 8071053D" When trying to access the store through under the "game" option on the XML and this error when trying to access thorugh the PSN option.
Sry if this topic already closed but i got this problem yesterday, and read all this topic looking for asnwers, but i got no luck here.
After deleting app store , changing time and date and formatting my ps3 i try putting the google dns(22.214.171.124) and that resolve my problem
i think this error that databases says that dont exists store in our location is only a error of dns.
Getting the error here as well:
ISP: Stofa (Denmark)
Is it a UK account: No
When did this issue start: Today
Time set to auto, Store deleted and system rebooted, nothing worked : /
Just ran into this problem. Last wednesday store worked just fine but today I cant access it. Was there some sort of maintenance done to psn few days ago? When I select the store icon from xmb it freeses for like a minute of so, then I get the usual "playstation store" text and icon, then some black screen until it gives me the 8002400C error code and kicks me out. I also tried using a game to access the store. I loaded up Sleeping Dogs and from the main menu went to "downloadable contect". It took me to the old, blue version of the store! I asked couple of my friends and they had no problem with store. My internet is working fine (playstations "test connection" says everythings in order), it signs in automatically (though it does take a long time for my avatar to appear?), games work, netflix works, everything except the store, it seems.
I have the old 60gb ps3 (v.4.31) and Finnish account. HELP!
I deleted the store app but when I selected it again to redownload and install it, it didnt do that. Instead it froze again, then "playstation store & icon", then black screen, then the same error code and kicked me out. Exactly same as before, but now I technically dont have the store at all, since it did delete it but never got around to download and install again. Little worried here :/
If it comes up with the old version of the store with the old style icons, this may be due to the store being acccessed in a game, it can redirect to the content to download but in the old version.
Have you tried a wired connection directly to the modem, bypassing any router you may have. i want to check if this is related to your particular Network and then go from here.
My PS3 is wired directly to the modem at all times. No wireless, no routers. So this shouldnt be the problem.
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