Reply
Want to join in?

Sign in to continue

I have a PSN account

Welcome back!

I'm new!

it only takes a minute or two

  • 7

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

06 Apr 2012
By Fallen-Angel-90

Fallen-Angel-90

  • Offline
63%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post

PSN keeps signing me out? Help??

107 Replies 19,023 Views Created 06-04-2012

Not sure if anyone else has already made a post about this but I'm kind of at a loss as what to do really.

Basically ever since the latest PSN update my account has been acting up. It signs me out a lot for no reason, it will sign me in for a few mins at a time and then just come up with an error code and log me out. At first I thought it must be my Internet connection as I'm also connected wirelessly but my internet connection on my computer seems fine =/ I'm with Virgin Media and currently have 50mb broadband if thats of any help.

 

Also reset my modem/router multiple times but doesn't seem to make any difference, it still logs me in upon start up then after few mins logs me out. I also noticed after Mass Effect 3 came out and I was playing online, my game froze quite a few times and had to hard reset. Not played much since then as i'm worried about losing data.

 

Something else I've noticed is it doesn't always load my friend list properly either, it will come up with only one person online and only show four of my friends when in actual fact quite a few people are online and i have more friends on my list than four lol

 

So just wondering if anyone else has been experiencing this? And if so weather or not there is a way to fix it? Thanks!

LABELS:
View our house rules for posts
Post Reply Update Reply Cancel
02
/16

Fallen-Angel-90

  • Offline
63%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Fallen-Angel-90
Accepted Solution
el-ve: Thanks for the info but i'm a bit worried about changing any settings just yet in case I end up messing something up and lose it altogether ^^' I'm really no good when it comes to that kinda stuff hence why I switched to a Mac! Less hassle xD
I will look into it as a last resort though.

@Teesside-1979: This has been going on for quite a while now though =/ literally since the lastest update few weeks back. According to the connection test both my internet connection and PSN succeeded in the test. So confused ><
Reply
0 Kudos

Re: PSN keeps signing me out? Help??

Beta Tester
16
/16

el-ve

  • Beta Tester
  • Offline
100%
16 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
el-ve
Accepted Solution
It won't hurt anything changing the channel you will just have to reconnect all your wireless devices, none of the other settings will change,

Also note which channel you are currently on so you can always revert back.
Reply
0 Kudos

Re: PSN keeps signing me out? Help??

02
/16

Rascal381

  • Offline
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Rascal381
Accepted Solution

Hi,

 

Im having the same problem.  And i can't even go to the store,  i get an error code.

Reply
0 Kudos

Re: PSN keeps signing me out? Help??

02
/16
26%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
all_mittey_donky
Accepted Solution

Same issue here....My xbox live connects no prob. But it seems like I lose connection with psn every 30-60 min...... I even went into my router and set DMZ 192.168.1.105 (nothing will come close to that for my ps3 for connection) I set the DNS to 4.2.2.1 and 4.2.2.2 I disabled upnp and media server  while I have no lag I still get disconnected when playing BF3...... I also forwarded the ports that needed to be forwarded. Still disconnect. XBL never lost connection yet. I even went as far as to take the firewall down on the router just for trouble shooting purposes and still loss of connection every so often.........SO is the PSN servers just overloaded or is there an issue that Sony isn't telling us?

Reply
0 Kudos

Re: PSN keeps signing me out? Help??

02
/16

DefiantClone

  • Offline
25%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
DefiantClone
Accepted Solution

Same happening with me. Checked all recommendations, completed all tests and even checked with ISP. All working perfectly well, except for the PS3/PSN signing out mid game. Won't immediately sign back in - get error code. Information relating to code all checked & followed but still fails. 5 - 10 mins later, will sign back in only to sign out again during my next game (MW3). Goes on like this for as long as I can stand it. A couple of hours 2 nights ago!

 

I too, have only experienced this issue since the last update.  Have also noticed serious lag (killcams & theatre confirmed), and can't get any games with less than 125ms ping. I admit, my ISP (AOL) who lease from BT, may be at fault with regards to ping & lag, but this has worsened since update.

 

Anyway, I digress. Sony really do seem to have some odd approach to their products of late and so it wouldn't surprise me at all, if this signing out issue is related to their actions. I certainly can't prove it is ISP or equipment related (PS3 excluded).

 

If these issues continue, I will have no choice but to save my sanity and move to the ridiculously expensive Xbox Live.

Reply
0 Kudos

Re: PSN keeps signing me out? Help??

02
/16

P1NK_WaFfLez

  • Offline
24%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
P1NK_WaFfLez
Accepted Solution

DefiantClone wrote:

Same happening with me. Checked all recommendations, completed all tests and even checked with ISP. All working perfectly well, except for the PS3/PSN signing out mid game. Won't immediately sign back in - get error code. Information relating to code all checked & followed but still fails. 5 - 10 mins later, will sign back in only to sign out again during my next game (MW3). Goes on like this for as long as I can stand it. A couple of hours 2 nights ago!

 

I too, have only experienced this issue since the last update.  Have also noticed serious lag (killcams & theatre confirmed), and can't get any games with less than 125ms ping. I admit, my ISP (AOL) who lease from BT, may be at fault with regards to ping & lag, but this has worsened since update.

 

Anyway, I digress. Sony really do seem to have some odd approach to their products of late and so it wouldn't surprise me at all, if this signing out issue is related to their actions. I certainly can't prove it is ISP or equipment related (PS3 excluded).

 

If these issues continue, I will have no choice but to save my sanity and move to the ridiculously expensive Xbox Live.


 

Exactly the same, i also have an xbox with live and i am having no problems at all with them and perfect connection so it must be something to do with psn and its really starting to bug me now. I love the ps3 but im sure xbox will get the better if they dont sort it out :/

Reply
0 Kudos

Re: PSN keeps signing me out? Help??

02
/16

SoulChimera

  • Offline
80%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
SoulChimera
Accepted Solution
Just to add that I'm having the same problem. Signs out frequently for no reason, all my other devices on my network are fine.
Reply
0 Kudos

Re: PSN keeps signing me out? Help??

02
/16

Battleshitp

  • Offline
46%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Battleshitp
Accepted Solution

I have the same problem , it started a few days ago .

 

It disconnects me from PSN every 30 minutes or so and when i try to log back in it says ethernet cable is unpluged but cable is plugged...

 

So in order to log back in i have to restart my PS3 but then in 30 minutes or so , disconnected from PSN again...

 

 

Reply
0 Kudos

Re : PSN keeps signing me out? Help??

04
/16

Muttykins

  • Offline
92%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Muttykins
Accepted Solution

Battle*****p wrote:

I have the same problem , it started a few days ago .

 

It disconnects me from PSN every 30 minutes or so and when i try to log back in it says ethernet cable is unpluged but cable is plugged...

 

So in order to log back in i have to restart my PS3 but then in 30 minutes or so , disconnected from PSN again...

 

 


 

Have you tried plugging your network cable into a different socket on your router ?

Or do you have another cable you could try to see if it is a faulty cable ?

Reply
0 Kudos

Re : PSN keeps signing me out? Help??

02
/16

Battleshitp

  • Offline
46%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Battleshitp
Accepted Solution

Yes , its not the cable , like i said after restarting the PS3 it works again ...for 30 minutes.

Reply
0 Kudos

Re : PSN keeps signing me out? Help??

02
/16

heutont

  • Offline
22%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
heutont
Accepted Solution

I am happy to see I am not the only one with this problem. I finally got fed up with getting disconnected constantly from PSN and finally decided to google it. It has only been happening within the last week. My connection to the internet is absolutely fine. I even checked the connection status through PSN and it was successful.

 

I am getting very tired of getting signed out and then having to sign in a minute later only to get signed back out. Especially when I am in the middle of a multiplayer game like Uncharted where I get removed from the game. I constantly have the disconnect icon popping up (the circle with the 2 plug ins or something) which means it is disconnecting.

 

Again, my connection to my wireless internet has been just fine for the last 2 years. Everything from my ipad to my laptop run perfectly fine without connection problems. I did not have a problem with disconnecting until recently which I see others are having the same issue and it needs to get resolved.

Reply
0 Kudos

Re : PSN keeps signing me out? Help??

02
/16

Battleshitp

  • Offline
46%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Battleshitp
Accepted Solution

Ive noticed i had Media Server Connection enabled and i ALWAYS keep that DISABLED so i disabled it again and so far i havent being signed out of PSN , i hope it stays that way.

Reply
0 Kudos

Re : PSN keeps signing me out? Help??

[ Edited ]
02
/16

OBEY_SWAGGER-

  • Offline
32%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
OBEY_SWAGGER-
Accepted Solution

Yes The Media Said Something To Me Too Iddk What It Mean Anyone Wanna Help Me

Reply
0 Kudos

Re : PSN keeps signing me out? Help??

02
/16

OBEY_SWAGGER-

  • Offline
32%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
OBEY_SWAGGER-
Accepted Solution

When im in a game in mw3 and when im having a good time it sign me out of no where . my connections fine and computer connection fine too . Well PSn if you get this just fix it cause alot of people are having problem with this

Reply
0 Kudos

Re : PSN keeps signing me out? Help??

02
/16

OBEY_SWAGGER-

  • Offline
32%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
OBEY_SWAGGER-
Accepted Solution

Everyone Listen Up DISABLE Your Media Serve It Works

Reply
0 Kudos

Re : PSN keeps signing me out? Help??

02
/16

Battleshitp

  • Offline
46%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Battleshitp
Accepted Solution
it lasted enough , i got my first disconect now after 5 hours with disabled Media Server ...
this needs to be fixed , is SONY not aware of this problem yet?
Reply
0 Kudos

Re : PSN keeps signing me out? Help??

02
/16

OBEY_SWAGGER-

  • Offline
32%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
OBEY_SWAGGER-
Accepted Solution

Feel like moving on to xbox , but you have to pay for the internet for a year or so . SONY needs to fix this because i can't even play for 2 hour on my ps3 . SONY HURRY UP AND FIX THIS !!

Reply
0 Kudos

Re : PSN keeps signing me out? Help??

02
/16

Battleshitp

  • Offline
46%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Battleshitp
Accepted Solution

@OBEY_SWAGGER- you play Rainbow Moon?

 

whenever i play this game i get disconnected from PSN , the game has no online BUT you can upload scores to their website , maybe its interfering somehow

 

anyone else here plays or played  Rainbow Moon and gets signed out from PSN?

Reply
0 Kudos

Re : PSN keeps signing me out? Help??

[ Edited ]
02
/16

w_no

  • Offline
25%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
w_no
Accepted Solution

This problem is really taking the p*ss now turned media server off changed the wire set up dmz still can't stay signed in for more than 10 mins.

Reply
0 Kudos

Re : PSN keeps signing me out? Help??

[ Edited ]
04
/16

Muttykins

  • Offline
92%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Muttykins
Accepted Solution

Your problem must be at your end .

Have you checked to see if you have an ip conflict.

The best way to find out is write down your ps3 ip then turn it off.

Then power up everything that uses your router & go into the routers settings.

Then look under attached devices & compare if any of the devices have the same ip as your ps3 is so just manually reasign your ps3 a new ip.

Reply
0 Kudos

Re : PSN keeps signing me out? Help??

02
/16

w_no

  • Offline
25%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
w_no
Accepted Solution

no conflict theres only the pc and ps3 connected to the router.

 

It's funny how 1 day works perfectly and next just keeps disconnecting this has been happening for a few years now so i ain't holding my breath for a fix.

Reply
0 Kudos

Re : PSN keeps signing me out? Help??

Advanced
You must be signed in to add attachments
View our house rules for posts
Post Reply Update Reply Cancel