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Problems With Language on Thrillville Off The Rails (PSN)

Just purchased Thrillville Off The Rails 2 hours ago, off the playstation store (UK) and have just recently put it on my PSP Go. So i started it up, and am now annoyed since everything is in french! I quit the game (Using the Home/PS button and that was in french too) and checked my system language was on english, and also looked at the manual, which was in all different languages including english and french. I couldn't find anyway in game to change the language either.

 

Anybody know what to do, or anyone else had the same problem? 

 

Thanks for any help in advance

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Re: Problems With Language on Thrillville Off The Rails (PSN)

i've got the same problem it's all in french

 

:Confused::Help::Cry:

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Re: Problems With Language on Thrillville Off The Rails (PSN)

Same problem here. Very, very annoying!

Happy Xmas from Denmark.

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Member
basivanhofman
Posts: 1
Registered: 25-12-2009
Message 4 of 18 (2,510 Views)

Re: Problems With Language on Thrillville Off The Rails (PSN)

same does anyone know how to fix it?

Really annoying

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Re: Problems With Language on Thrillville Off The Rails (PSN)

We've got the same problem.  There doesn't appear to be any settings within the game which allow you to change the language - which is a real problem given it is advertised as English, we paid in pounds sterling, plus the instructions are English!

Does anyone know how to actually complain about a game directly to the PSP Go Store?  like an email address etc..?  There doesn't appear to be any way to contact them!  My understanding is that we have 10 days to tell them it doesn't work as advertised, otherwise we aren't able to get a refund - but if you can't contact them how on earth can you register a complaint or get a fix for their download which doesn't work.

Any help on the fix or a contact number/email address would be great!

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Community Team - Moderator
LordRoss
Posts: 9,669
Registered: 21-04-2008
Message 6 of 18 (2,460 Views)

Re: Problems With Language on Thrillville Off The Rails (PSN)

Is this Just happening with PSP GO or all PSP models?



You should follow me on Twitter:

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Re: Problems With Language on Thrillville Off The Rails (PSN)

we are using PSP Go.

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Community Team - Moderator
LordRoss
Posts: 9,669
Registered: 21-04-2008
Message 8 of 18 (2,455 Views)

Re: Problems With Language on Thrillville Off The Rails (PSN)

The game was incorrectly published to the UK Store and was pulled by the Store team yesterday. Any UK customers who purchased the game will be refunded (though not sure exactly when yet!)



You should follow me on Twitter:

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Re: Problems With Language on Thrillville Off The Rails (PSN)

Hi LordRoss.


What about Danish customers???

 

And where does one complain in general, if something is wrong with the software from the store? It is quite difficult to even find an email-adress.

 

Regards, Teamboutrup, Denmark.

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Member
just_yell
Posts: 1
Registered: 29-12-2009
Message 10 of 18 (2,415 Views)

Re: Problems With Language on Thrillville Off The Rails (PSN)

Yeah, I got this game and I wanna know when I'm gonna get a refund :smileymad:

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