on 04-05-2010 12:00 AM
I wanna know why there's less Sonic Unleashed DLC on the EU PSN Store than the US PSN Store.
Does anyone know if the US DLC is compatible with the EU game?
-Empire City & Adabat Adventure Pack
-Mazuri Adventure Pack
Both are missing from EU PSN Store yet are present on the US PSN store.
on 05-05-2010 12:18 PM
"Thank you for your recent e-mail regarding PlayStation 3.
For information on forthcoming releases, please check our Official Release Calendar at http://uk.playstation.com/games-media/release-cale
I trust that this information is useful. Should you have any further hardware related queries please contact PlayStation Support on 0844 736 0595, quoting reference 1894812, where a member of our team will be happy to assist you."
There's NO release calendar on that website mentioning the packs.
No help there...
on 05-05-2010 12:21 PM
I replied again, and got this. Mentioning in more detail what the problem was and asking why it's not available...
"Thank you for your recent correspondence.
I understand from your e-mail that you feel aggrieved with some differences between the UK PlayStation Store and that of other territories. When managing the PS Store, SCEE aims to provide consistent content experiences, globally. In some cases we, in Europe, are first to publish content, however, we do publish some content later than the Japanese, American and Korean Stores. The reasons for this are varied as I am sure you can imagine with each piece of content having to go through procedures ranging from Quality Assurance to legal approvals. In addition, Europe is subject to a far greater degree of language and content localisation (SCEE manages 21 Store fronts in 8 languages and 11 currencies) than in other territories which must be taken into account. We aim to provide our consumers with access to all PS Store content that is appropriate to them, wherever they are in the world as soon as is possible.
I hope that this information is helpful, but if you should have any further queries, then please call PlayStation on 0844 736 0595, where a member of our team will be happy to help you further.
Please quote your Reference Number: 1894812
Our operating hours are between 8am - 10pm Monday to Friday, and 10am - 6pm Saturday and Sunday."
Again no help, this is amazing, how Sony customer service can give absolutely NO answers in so many words!
The battle continues...
on 09-05-2010 11:36 PM
I've been told to talk to SEGA themselves, but only way I can contact them, is via TWITTER or FACEBOOK, absolutely ridiculous.
For the latest news and updates on what is happening in the PlayStation community, head over to our Announcements & Events forum. To post a message, you will need to Sign In to the Forums using your PLAYSTATION®Network Sign In ID and password. If you do not yet have a PSN account, just click here to register.
Website ©2013 Sony Computer Entertainment Europe
All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. [more info]