PlayStation®3 General Discussion

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Online Storage problem since upgrading hard drive

Hey guys, I need some help. I copied all my game saves on to the online storage today, and proceeded to upgrade my hard drive. The upgrade went fine and was quicker than I expected, but here comes the problem. I can't access any of my game saves that are on my online storage. When I go into the online storage section, it just comes up with the message saying how to copy saves to online. The game saves are clearly there, as it shows my storage amount as being 38mb/150mb, so I only have 38mb of my 150mb allowance. For whatever reason though, they just won't show the actual saves. I have fully synced to the server to get all my trophies back, tried restarting the system, logging in and out and even downloading and installing a few psn games to see if that would force the saves for that game show up in my online storage area. Nothing has worked. I'm a bit annoyed as if I can't access them, I, one, have to restart all my games again! (major effort), and 2, only have 38mb of online storage I can use! Is it just a case of waiting a bit longer for the servers to sync/update? Or have I come across a major error? Please help!!!
adwan
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Re: Online Storage problem since upgrading hard drive

Have you re-activated the PS3 under account managment?

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Sony are stabbing their loyal family customers in the back - We have 3 PS3s and 3 PSPs all on the same IP address and all registered with Sony. Why can't we use them at the same time anymore?
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Re: Online Storage problem since upgrading hard drive

Didn't realise I had to, but I just tried it and it made no difference, still not showing the saves.

adwan
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Re: Online Storage problem since upgrading hard drive

Sounds like yo need to give support a ring.

 

 

http://community.eu.playstation.com/t5/PlayStation-3-General-Discussion/Playstation-Support-Number/t...

 

 

Good luck

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Sony are stabbing their loyal family customers in the back - We have 3 PS3s and 3 PSPs all on the same IP address and all registered with Sony. Why can't we use them at the same time anymore?
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Re: Online Storage problem since upgrading hard drive

Just tried but they're not open now. *sigh*

Will have to keep trying and see what happens. Will have to ring tomorrow if it doesn't sort itself.

cheers for the help
adwan
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Re: Online Storage problem since upgrading hard drive

fixed it! I copied a new game save from the new hard drive to the online storage and voila, all my other saves appeared!
adwan
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Re: Online Storage problem since upgrading hard drive

Thats good to hear :Thumbs:

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Sony are stabbing their loyal family customers in the back - We have 3 PS3s and 3 PSPs all on the same IP address and all registered with Sony. Why can't we use them at the same time anymore?
Please use plain text.
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