PlayStation®3 General Discussion

[pcham123]

Hi guys,

I have a 1 year old PS3 which was working fine until I started playing Uncharted 3 used copy. The video and audio was completely out of sync and there  were audio cutouts during my first time playing it. So I removed it and played it after a couple of hours after cleaning the disc.

Then the problem was sort of fixed and there was no cutouts of sound. So I played it for 3 hours and reached a fire building and the audio came out of sync and there were cutouts. This problem continued for all chapters. But the cutouts and sync issues were not present when I watched the cutscenes manually from the gallery. I think the ps3 is being pushed to its limits during my gameplay.

I removed the disc and tried playing Assassins Creed Brotherhood new copy. Unfortunately the same audio cutout had spread to it. The audio which was fine a week ago was now cutting out. This problem was present also in Assassins Creed 2. But the audio was fine when I played GTA IV and Battlefield Bad Company 2.

I tried the Full format but it was of no use. I also tried changing my HDMI cable and also using Analog cables. But the problem persists.

Please tell me if this is the problem of my PS3 hard-drive or blu-ray drive or software issues or my TV. I am running the new 4.11 software.

Should I replace my hdd or something like that...

Here is a video link to my problem. You can clearly see that the dialogue sound breaks and returns and sync problems

Video link

[JOHNY--BRAVO]

i had all sorts of issues with uncharted 3 and they disappeared on my second playthrough. battlefield 3 sound also cuts out randomly on multiplayer, i wouldn't worry too much about it especially if most games work fine

[pcham123]

I have just tried out RDR and it works without any issues. So far the audio break and audio out of sync happens only in Assassins Creed 2 and Brotherhood. These two games worked fine before I tried playing Uncharted 3. So something must have happened right? HDD problem or Blu-ray drive problem??

[mont348]

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pcham123 wrote:
I have just tried out RDR and it works without any issues. So far the audio break and audio out of sync happens only in Assassins Creed 2 and Brotherhood. These two games worked fine before I tried playing Uncharted 3. So something must have happened right? HDD problem or Blu-ray drive problem??

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Try deleting the game data NOT SAVE data in the Game Data Utility folder a fresh install may help. 

Uncharted 3 has two installs in the Game Data Utility try deleting both and install again. 

If you have any DLC or online passes remember to download again from your download list. Either via account management or the top right-hand corner of the playstation store near the basket icon.

[pcham123]

Already did a Full Format.....

[LarasAider]

The problem might also be the discs.

Wipe both discs with a soft dry cloth and hold the discs by the edges when inserting them into the PS3. Don't touch the play side of the discs. If the discs are severly scratched or are chiped in anyway, get them replaced. 

Set audio settings to automatic as well, don't manually configure the settings, if your unsure of the set up of your TV. If other games play well, then it's unlikely to be the TV or console which is at fault.

[pcham123]

Nope...There's not even the slightest of a scratch or even a small dust visible on the disc. But I now think it's the problem of the PS3 HDD. Becuase Infamous, which was running without much lags at first is now running with terrible lags at some places in the game. I think my PS3 HDD is very slow in transferring the data. Infamous was directly downloaded to my PS3 HDD during the time when PSN was down and Sony gave it as free. All these problems occurred after playing UC3. Maybe it was because the disc was used even though there wasn't any scratches on it. Maybe it made my PS3 HDD become slow since it is a powerful game and uses most of the PS3's power. I'm gonna buy a new HDD and pop it into my PS3. Hope that would fix this annoying issues with some games....

[mont348]

Try running the safe mode menu option 4 rebuild database details in the link. 

http://community.eu.playstation.com/t5/PlayStation-3-Technical/Using-the-Safe-Mode-function-on-your-...

If it's the operating system that's screwed up formating or replacing the HDD probably won't make a difference.

[pcham123]

Bro, if we replace the HDD the OS would be re-installed right?
I mean we have to use the USB stick to install the 4.11 software again to the bare hdd.

[mont348]

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pcham123 wrote:
Bro, if we replace the HDD the OS would be re-installed right?
I mean we have to use the USB stick to install the 4.11 software again to the bare hdd.

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Still try running the safe mode operation i have posted above. 

The OS/ firmware isn't soley stored on the HDD it's stored on the PS3 aswell. 

Sometimes running the rebuild database option in safe mode saves the need for drastic formating or replacing the HDD etc.