PlayStation®3 General Discussion

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o--DroPsHoTzZ---
Posts: 1
Registered: ‎26-11-2011
Message 1 of 11 (2,861 Views)

PS3 Wireless stereo headset help, PLEASE

Ok so i was playing PS3 with my wireless stereo headset and all of a sudden my brother fell and tried to "Catch" himself with the USB dongle on my PS3. the USB is messed up and at first worked but with distorted unhearable sound, but no it doesnt even pick up the headset. Now i am DESPERATLEY in need of a new USB dongle. Can anyone link me to where they are selling them? Thanks , i really dont want to have wasted 100$ On a headset for it to get ruined by a probably worth 5$ or less broken USB dongle. ANY reply helps.

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homerjnick
Posts: 1,954
Registered: ‎10-01-2008
Message 2 of 11 (2,841 Views)

Re: PS3 Wireless stereo headset help, PLEASE

Surely its under warranty?
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Warren_Jeeves
Posts: 14,309
Registered: ‎20-07-2011
Message 3 of 11 (2,839 Views)

Re: PS3 Wireless stereo headset help, PLEASE

Surely if you are talking in Dollars you took a wrong turn.
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BiosNova
Posts: 5,041
Registered: ‎02-05-2007
Message 4 of 11 (2,839 Views)

Re: PS3 Wireless stereo headset help, PLEASE

You might have to email (don't ring, that would cost a small fortune) SCEA, and see if they are willing to send you a new dongle. But since you are overseas don't get your hopes up. If not, try looking on eBay
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GraphiteGB
Posts: 10,439
Registered: ‎03-08-2006
Message 5 of 11 (2,830 Views)

Re: PS3 Wireless stereo headset help, PLEASE

[ Edited ]

Sony Don't Sell parts as every thing is sub contracted builds.

They might be able to give you the Makers contact details but as others have said dont count on it. 

The Doggle is not BT its RF doggle specificaly coded so that the PS3 can ident it and turn on the 5.1 to virtual 5.1 coding on PS3.

 

The same Happened to people who broke there Base charging point for the Sony Mono BT headset. No sale of replacement parts. 

 

Accidental Damage is NOT covered buy Sony warranty... Even if you were to live state side.    

  

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dbif
Posts: 2
Registered: ‎31-01-2012
Message 6 of 11 (2,600 Views)

Re: PS3 Wireless stereo headset help, PLEASE

Anyone find anything else out? I'm in a similar situation and haven't found an answer, and just WON't pay another $100 for another headset.... I even tried ebay and the like....

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McNeilio
Posts: 10,245
Registered: ‎17-06-2010
Message 7 of 11 (2,597 Views)

Re: PS3 Wireless stereo headset help, PLEASE

u cant buy dongles on their own

take it back to where u bought it as it will still be under warranty

Let the others come after us. We welcome the chase
Bill Struth 1875-1956
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Todg23
Posts: 379
Registered: ‎21-08-2008
Message 8 of 11 (2,593 Views)

Re: PS3 Wireless stereo headset help, PLEASE


Warren_Jeeves wrote:
Surely if you are talking in Dollars you took a wrong turn.


I may be looking into this too much but seeing as the dollar symbol is at the end of the numbers seems to denote AUS or NZ $

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EpicLoser25
Posts: 1
Registered: ‎09-03-2012
Message 9 of 11 (2,449 Views)

Re: PS3 Wireless stereo headset help, PLEASE

This is pathetic customer service.   I have the exact same issue - need a replacement USB dongle for the wireless heaset.  What sort of company doesn't sell replacement parts?   Nothing on Ebay.  I love how support told me to search EBAY!   I actually got a laugh out of a very upsetting situtation.  

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aidanty23
Posts: 1
Registered: ‎23-03-2012
Message 10 of 11 (2,395 Views)

Re: PS3 Wireless stereo headset help, PLEASE

This is pathetic. I have the same exact problem and i can't find a replacement. 

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