on 16-08-2011 04:57 PM
sony may use a third party delivery service but they themselves constanlty assured me of dates it would come, saying it was listed as priority, so i took days of work and it still never came, also most of the time they could not locate the device and the staff constantly told me lies,
also i would not demmand a free replacement at all, but 150 quid for a console that is not even new is very ridiculous, i believe a price closer to around 80 would be more sufficent, also with regard to sonys customer service i believe in the psn outage highlighted sonys poor communication with its customers, game developers insomniac have one of the best communication i can think of with constand updates regard the issues and fixes in the R3 beta, so a good shout out goes to them
on 16-08-2011 07:50 PM
Sony collected my Ps3 the day after i phoned them
im now on my fourth console
getting a refurb for 125 quid(i think thats what i was charged last time)aint to bad a price imo but a 3mth warranty is woefull,its as if they have no confidence in the fix lasting for much longer than that period,or why so short?
on 17-08-2011 01:27 AM
sony customer services are excellent .......yeah right ! ,
they wouldnt even abide to their warranty on a 3 month old psp which broke
Website ©2013 Sony Computer Entertainment Europe
All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. [more info]
%%http://community.eu.playstation.com/t5/Announcements/Beta-Trial-Information/td-p/11386362
best_shooter.png%%http://community.eu.playstation.com/t5/Announcements/Introducing-Best-of-PlayStation/td-p/13741979
best_driver.png%%http://community.eu.playstation.com/t5/Announcements/Introducing-Best-of-PlayStation/td-p/13741979
best_performer.png%%http://community.eu.playstation.com/t5/Announcements/Introducing-Best-of-PlayStation/td-p/13741979
best_footballer.png%%http://community.eu.playstation.com/t5/Announcements/Introducing-Best-of-PlayStation/td-p/13741979
best_fighter.png%%http://community.eu.playstation.com/t5/Announcements/Introducing-Best-of-PlayStation/td-p/13741979
best_creator.png%%http://community.eu.playstation.com/t5/Announcements/Introducing-Best-of-PlayStation/td-p/13741979
best_action_player.png%%http://community.eu.playstation.com/t5/Announcements/Introducing-Best-of-PlayStation/td-p/13741979
dev2.png%%http://community.eu.playstation.com/t5/Website-and-Forum-Help-Feedback/Producer-and-Developer-Ranks/td-p/18407352
trophy.gif%%http://community.eu.playstation.com/t5/Website-and-Forum-Help-Feedback/The-Community-Awards-FAQ/td-p/18407096
PSlogoSM.png%%http://community.eu.playstation.com/t5/Website-and-Forum-Help-Feedback/Online-Support-Coordinator-rank/td-p/18414870