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Level 2

Level 2
D4N13L29041995
Posts: 209
Registered: ‎31-05-2008
Message 1 of 10 (322 Views)

What happened to my free download of Ratchet and Clank!?

Ok so here's the story: Last year after the PSN hacking everyone was given some free games to choose from. I chose ratchet and clank a quest for booty as one of them. However, now, just over a year later when I try to play this game, a message appears saying that to play this content I have to renew my license on the store. This involves paying for it... So what's happened and why can't I play the free game I was given? I haven't changed PSN accounts or anything like that Anyone know?
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Level 7

Level 7
Muttykins
Posts: 2,939
Registered: ‎27-08-2008
Message 2 of 10 (308 Views)

Re: What happened to my free download of Ratchet and Clank!?


D4N13L29041995 wrote:
Ok so here's the story: Last year after the PSN hacking everyone was given some free games to choose from. I chose ratchet and clank a quest for booty as one of them. However, now, just over a year later when I try to play this game, a message appears saying that to play this content I have to renew my license on the store. This involves paying for it... So what's happened and why can't I play the free game I was given? I haven't changed PSN accounts or anything like that Anyone know?

 

If you downloaded the game it should be in your downloads list try downloading it from there.

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Level 4

Level 4
Occident
Posts: 811
Registered: ‎17-04-2008
Message 3 of 10 (306 Views)

Re: What happened to my free download of Ratchet and Clank!?

Have you been game sharing?

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Level 2

Level 2
D4N13L29041995
Posts: 209
Registered: ‎31-05-2008
Message 4 of 10 (300 Views)

Re: What happened to my free download of Ratchet and Clank!?

It's not in my dl list. I have not game shared as I know the risks of that in terms of security... However I do have my brother's account also on my ps3, he has a separate ps3 :smileyhappy:
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Re: What happened to my free download of Ratchet and Clank!?

Buy a copy :smileyhappy: its dirt cheap now, you can buy a nice new sealed copy from shopto for £9.85 and physical copies are way safer than digital in terms of you could suddenly lose it for no reason


Currently Playing: FIFA 13 / DARK SOULS / BURNOUT PARADISE
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Re: What happened to my free download of Ratchet and Clank!?

have you got 2 accounts?...maybe you tried gettign all 5 games,and R+C was on the other account

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Re: What happened to my free download of Ratchet and Clank!?

[ Edited ]

Is the free game Ratchet & Clank yours? ie: where you purchased it of the store using your own (present) account. 

 

If the game was downloaded using another account: You'll need to reinstate the account the game belongs too, back onto your PS3 and access the account holder's download list, to download R&C again, in order for you to play the content yourself; provided of course, whether the account holder is willing. 

 

 

...unless it's in your name. lol

 

Maybe you've created a new account and the game is associated with the old one. 

 

You'll need to log into your old account: 

If you can't remember password or log-in details, give Sony a call: 08447 360 595

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Re: What happened to my free download of Ratchet and Clank!?

You need to go into Account management, system activation, PS3 system and click on game, try this on both yours and your brothers accounts, hope iit helps.

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Level 1

Level 1
C98976
Posts: 35
Registered: ‎17-04-2011
Message 9 of 10 (146 Views)

Re: What happened to my free download of Ratchet and Clank!?

PS+ members only i think

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Level 2

Level 2
D4N13L29041995
Posts: 209
Registered: ‎31-05-2008
Message 10 of 10 (135 Views)

Re: What happened to my free download of Ratchet and Clank!?

Seems to be working now, I activated the system under my brother's account and now it works. I'd like to thank everyone in this thread for the help! :smileyvery-happy:
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