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22 Nov 2010
By DavyC

DavyC

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PlayTV update bug?

609 Replies 6,975 Views Created 22-11-2010

Hi guys,

 

I have had PlayTV since launch and think its about the best £50 I have spent, so I downloaded the new update last week, but since then strange things have been happening in the night!!

 

When I got up this morning, the PS3 had switched itself on and had the 'PlayTV is in progres, the system with shutdown when finished etc' message up, so I switched it on, but it was not recording or anything else.  This is about the third time since the update I have noticed this. 

 

I know when you setup the series link option it tells you the system will wake up through the night (I picked around 4am) to check for items to be added to series link, but surely this does not take upwards of 3 hours a night?  Anyone else experienced this?

 

Also, with regards the series link, does anyone know how to stop the series link recording the same episode of things repeatedly?  ie something on channel 4 then on 4+1?

 

The one other thing is that there is apparently a premium EPG now, but I cant really see how its changed, if at all. 

 

Any ideas??

 

Ta in advance. :D

 

 

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MinMonMax

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Hi DavyC

 

I've had a problem appear since installing the update too, namely PlayTV now won't load at all, it simply freezes on the PlayTV logo, I can reinstall V1.0 from disk and it will work until I upgrade again.

 

Anyway I won't hijack your post with this.

 

I think can help you out with your enhanced EPG query though, I was confused too as they seemed to be the same.

 

It seems the main info section is the same, if you want to get at the additional programme data, like director, genre, fuller description etc... then when in the EPG, press the x to get the menu, then select the info option, this will show the additional info you want to see.

 

hope you get answers to your other questions

 

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paddyjames

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ive got the same issue?

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Re: PlayTV update bug?

I really wish they would permit a downgrade to the version before this annoying upgrade.  I upgraded to the non purchased version as I dont need any of the paid for options and now I get the following issues.

My PS3 sometimes refuses to go to standby as it says PlayTV is recording  -  interesting as there is no recording underway and this happens when the tuner is not even connected to the console.

The red light on the tuner stays on even when the software is not engaged

When starting games it sometimes asks me to switch off PlayTV  -  I NEVER SWITCHED IT ON TO BEGIN WITH.

Suggestion:
It is obvious that PlayTV is now integrated to the console start-up and I think this is a mistake.  I feel this could be corrected by adding an option into the setting on PlayTV that enables you to remove it from start-up.  perhaps with a reminder to switch it back on should you set a series reminder or future recording in the timer.

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bcfc545

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just a quick question,

I've had playTV from launch and had no problems at all, i've just won an online competition and got a free code to update to get the chat feature/series record etc.

 

my concern is after reading this thread and another one on the forum,

 

am I wise to download it?

 

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05
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DavyC

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Hi mate!  After my initial issues with the update, since I rescanned the channels I have had no further issues.  In my opinion its worth downloading and they have put another update up today which I imagine maybe sorts out some of the issues others have.

 

Let us know how you get on! :D

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bcfc545

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downloaded the update from store aswell as the 2.02 update,

 

everything seems fine atm

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02
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Hi, Ive updated to 3.55 this morning and now every time I try and access play tv, it hangs on the 'play tv' loading screen and I have to reset my PS3. Anyone else experiencing similar issues? Any recommendations of what to do?
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DavyC

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Hey Mark,

 

Ive just done the 3.55 update and (touch wood) not had any issues so far.  Have you tried resetting the system using the debug menu?  Failing that, it may be worth doing a clean install (deleting all the save data etc as well)

 

Hope you get it sorted mate, cos I know you use it a lot!!

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Mark0605 wrote:
Hi, Ive updated to 3.55 this morning and now every time I try and access play tv, it hangs on the 'play tv' loading screen and I have to reset my PS3. Anyone else experiencing similar issues? Any recommendations of what to do?
I have exactly the same problem, play tv screen comes on and that's it. Tried resetting console, turning off at mains and it still does the same. Working perfectly ok till 3.55 update. The only way I can use play tv now is by reinstalling from the original disc and it works ok, so I tried to update so I can series link but then I get the same problem.
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undrop79

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Just had the exact same problem today after upgrading to v3.55.  PlayTV hangs at the intro screen.

 

I had upgraded to the new version which allows series linking, chat, etc. Last week and all was working fine.  Then yesterday I got prompted to download the update again whilst watching TV, so I did this.  All working fine again.  Then today whilst watching TV it was asking me to sign-in and then asking for an update again.  Restarted the system, and the PS3 prompted me to upgrade to v3.55 which is what I did, and since then it just hangs at the PlayTV intro screen.  PlayTV does still seem to be recording shows in the background however as it comes up whilst playing games or watching my Blu-Rays.

 

I've got about 40GB's worth of recordings that I don't want to lose, so if anyone works out a work around that doesn't involve reinstalling PlayTV and thus losing my recordings, please do advise.

 

This is obviously an issue with the latest update as so many others have encountered the same problem.  I'm going to try to contact Sony tomorrow to ask their advice.

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02
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undrop79

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I think it may only affect those who paid for the latest PlayTV upgrade (adding series link functionality, etc).  So if others haven't had this issue, that might explain why.

 

I've just called Sony Support to ask about it and have been informed that they have acknowledged an issue which may be related to the latest PlayTV upgrade and that they should be releasing a patch within the next couple of days. 

 

Crossed, we'll have to wait and see.  I don't fancy losing out on all the TV programmes I had recordered...

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DandAByron

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I'm having this problem. Trawling through these threads to see if there's a solution. People are suggesting changing the settings etc, but that's impossible if the damned prog won't load in the first place!
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You have changed the option to allow games/DVD's to be played whilst recording as the big update reset this to no.

 

 

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I've always had the option for background recording enabled.  This is why it's still recording my programmes even though I can't login to the PlayTV system.

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I updated to 2.02 and used Play TV for a couple of days before buying the update. Series link etc, were working really well - then phut! Play TV would hang on loading, after restarting etc nothing worked. 

 

In the end I removed the software, reinstalled 2.02. Hung on loading again.

 

I had to remove the software again and now I am using the version on the CD, hoping a fix will be issued.

 

Come on Sony! (p.s. can I have my upgrade £ back?)

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DavyC wrote:

Hi guys,

 

I have had PlayTV since launch and think its about the best £50 I have spent, so I downloaded the new update last week, but since then strange things have been happening in the night!!

 

When I got up this morning, the PS3 had switched itself on and had the 'PlayTV is in progres, the system with shutdown when finished etc' message up, so I switched it on, but it was not recording or anything else.  This is about the third time since the update I have noticed this. 

 

I know when you setup the series link option it tells you the system will wake up through the night (I picked around 4am) to check for items to be added to series link, but surely this does not take upwards of 3 hours a night?  Anyone else experienced this?

 

Also, with regards the series link, does anyone know how to stop the series link recording the same episode of things repeatedly?  ie something on channel 4 then on 4+1?

 

The one other thing is that there is apparently a premium EPG now, but I cant really see how its changed, if at all. 

 

Any ideas??

 

Ta in advance. :D

 

 


I have to agree the series link I thought would be handy apparently not the other night i went to turn off the console and it said play tv in progress etc you know the message and i thought hey im not recording so turn it back on and its recording the repeat of the apprentice I dont need it twice so the series record is actually becoming a downfall of the update and a waste of my money really as I dont want chat. I only really updated just because id rather see futher development the more support we as consumers give it the more likely they will develop it but series link needs to be looked at!

 

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marklee88

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I have the same problem.

 

I've woken up the last 3 nights with my PS3 working away. I open playtv and nothings recording.

 

Also it no longer allows me to record during gameplay (black ops online)

 

How do i fix this?

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intel16

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in the settings you have to turn on background recording

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DavyC

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Hey guys,

 

One thing I tried last night was to rescan the channels, which I had not done since the update (would have been nice of them to let us know!!) and it added the 'enhanced' EPG.  I am now wondering if this may have been the route of the issue all along.

 

My reasoning for tis is as follows:

  • the enhanced EPG has more info and maybe the series link feature needs this info in order to recognise when a program is repeated?
  • If the above is true, then this may be the reason that the PS3 wasnt switching off overnight, ie it was trying to record other episodes in the series, but as the advanced EPG was not working correctly, it couldnt find the info to schedule repeats and in effect locks up?

Much as I love PlayTV, I must admit, I feel the latest update has been mishandled, with features which should be running much more effieciently, especially as this was not a free update.

 

If any of the PlayTV team read this (Unlikely, I know!!), can we please have some feedback as to what is going on and when we are likely to have an update to fix the issues we are having.

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DavyC.

 

I updated Playtv to the latest version. but have not downloaded the series link/enhanced epg update. However, it still switches on in the middle of the night

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