on 19-12-2010 07:41 PM
I have just been called from Sony support about my on-going issues telling me to make sure that I have patch 2.02 as that fixes all the issues.
I said I have been on 2.02 and have had 2 failures since and that the issues were exactly as others were reporting. I even told them that some people were experiencing the failures around the same time and that there must be a trigger for the failures as it was more than just a coincidence.
I made reference to the 2.03 patch and she was not aware that one was being worked on......
She is going to speak with the PlayTV team tomorrow and give me a call back to let me know. I will post what she says.
Hmmmm strange as another forumer said that when he called them up they said they were working on another patch
on 22-12-2010 02:59 AM
on 22-12-2010 09:18 AM
I just wanted to say a big thank-you to accman68 and others for all the effort you're putting in, on behalf of the silent majority, to push this issue forward.
I'm one (of surely, many, many people), who are now running PlayTV on version 1.0 (straight off the original installation disc) after having suffered an extremely frustrating two days of PlayTV freezing at launch, re-installations, lost recordings, upgrades to v2.01 or v2.02 followed by more freezing (rinse-and-repeat until deciding to stick on v1.0).
I'm shocked that Sony don't seem to have been aware of the problems, and the need to patch further than v2.02. I'm glad that it is now on their radar.
Keep us posted, and if there's anything that I can do, please just say (eg. badgering Sony, performing certain steps in PlayTV etc).
on 05-01-2011 02:14 PM
on 06-01-2011 09:51 PM
Don't shoot me if you all know this... but having read the above forum post I just deleted the saved game data and hey presto was able to go straight back into PlayTV. You have to go through the setup questions but at least you don't have to reinstall from the original disk. It took me back to 2.02 and kept my series link update. You still lose your recordings..... :-(
One thing that was commented on also on the above forum was data size. Can everyone post the size of the PlayTV game data when it crashes to see if there is a limit that is stopping the program. My system crashed with 30GB of recordings. It would be so nice to see if there is a pattern to the crashes.
My partner also suggested we should all send a stroppy email to Sony and cc the email to email@example.com We know how Sony love Watchdog after their report on the YLOD issue..... Possibly if Watchdog see enough emails coming through then it may just get their attention.... and Sony may possibly get the Cambridge developers to do a little bit of overtime to sort their mess out.
I am going to set my Playtv to record 30 hours of TV just to see if the system crashes at 30GB again.
on 08-01-2011 01:37 PM
I have encounetered the same problem:
I've had PlayTV for four months, updated to the new software, V2.02, before Christmas and this afternoon, January 8th 2011, PlayTV hangs on the load screen, with only the logo visible.
I restarted the PS3 a number of times, both hard and soft but to no avail, the same problem keeps occurring.
I called Playstation UK support and was told to delete and reinstall PlayTV, however I'm reluctant to do so, as I'll lose all my recorded programmes. I don't think the guy on the other end really understood what I was on about, despite careful explanation.
I think it's back to the TV's own Freeview for the time being, until a patch is released or I lose patience and delete everything.
Just in case you're wondering, I'm using:
Upgraded to 320Gb HDD
There are a number of other threads discussing this, where I've also posted the above info:
on 23-02-2011 08:14 PM
on 23-02-2011 10:45 PM
YouTube PS3 companion app HD video, NA 1.04/EU 1.00 720p HD Video
( Remote access controll usage, No DS3 used... )
For the latest news and updates on what is happening in the PlayStation community, head over to our Announcements & Events forum. To post a message, you will need to Sign In to the Forums using your PLAYSTATION®Network Sign In ID and password. If you do not yet have a PSN account, just click here to register.
Website ©2013 Sony Computer Entertainment Europe
All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. [more info]