on 13-05-2010 10:42 AM
on 14-05-2010 12:48 PM
I never noticed an audio sync issue in the film but I have just received an email from Amazon about a product recall:
"Dear Customer,
We are writing in relation to your order which contained the Blu-ray version of Saving Private Ryan.
We have been made aware of a manufacturing issue with this title you purchased from Amazon.co.uk.
The symptom of the fault is a minor tracking error from Chapter 15 that knocks the picture and sounds quality out of sync by 1/5th second.
To receive a replacement free of charge, please use the following contact details to exchange your original copy:
Freephone: 08000 852 613
or
Email: savingprivateryan.recall@technicolor.com
Once emailed or called, you will receive a freepost envelope to return the product, so you can exchange your copy for a new one.
Please accept our sincere apologies for any inconvenience this has created.
Warmest regards
Customer Service Department
Amazon.co.uk"
on 17-05-2010 10:01 PM
on 18-05-2010 09:54 PM
supershaker wrote:
When did you receive this email from amazon?? As I to bought my copy from amazon but have not received no email so far.
14th May 10:12am
I pre-ordered SPR months ago and received it 3 days before release so probably got the very first batch.
on 18-05-2010 11:00 PM
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