PlayStation®3 Technical Help

[Celteen]

It's a digital game, entirely a download game, I have used other downloadble items from the black market store on the game. on my UK account not any of my others.

[strangeplaice]

Ah right, I was thinking of something else. This is a bit strange, but as it's a service you've paid for and aren't getting I think you should give Sony a call.

Their customer service numbers can all be found here.

Just pick out the one for your region

[Celteen]

thanks for your help, I'll let you know how I get on

[Celteen]

lets see, after getting in touch with Warnerbros interactive and have them point me to Sony... now sony are doing the reverse

[strangeplaice]

As you dealt with Sony who provided the service through a third party, it's their responsibility to ensure either they give you the product, or a refund. So keep at them

[Celteen]

easier said than done

[strangeplaice]

I've been there several times. If you stick at it, eventually one will fold. Also, if you complain about being shafted you may get somewhere

[CasperH01]

I have the same problem... Any luck?

[Celteen]

well after another reply from WB i phoned sony and emailed them WB's email. Sony are in the process of getting in touch with WB

[strangeplaice]

Sounds like progress Keep us updated!