on 26-05-2012 09:42 PM - last edited on 27-05-2012 09:34 AM by SuperFastZombie
So I have owned this Playstation Three for about 2-3 years now and it has worked fine up until about a week ago. For some reason, whenever I try and load up a disk (whether it be putting the disk in while the system is on or turning the system on while the disk is inside) it makes a sound a few times that sounds like the disk or the disk reader is scraping against something. After a couple of rotations, the system starts up the rotors that push the disk out as if it was going to push the disk out but it stops and the disk stays inside. I can take the disk out and put it back in but it just won't read the disk. The icon on the menu never appears for the disk. I would greatly appreciate any help that can be given for I would rather not go out and buy a whole new system.
Solved! Go to Solution.
on 26-05-2012 10:17 PM
If it's a software problem then rebuilding the database within the Safe Mode menu could solve it - all the info is in the link below, although it's worth highlighting that there could be implications in choosing the wrong option.
Equally, it's a good idea to back up any saved data/media just in case something goes wrong, either onto a USB stick or external HDD
If it's a borked blu-ray drive then you've got a few options:
- You can attempt it to fix the problem yourself by installing a new drive (around £50 on ebay)
- You could get a third party repair (£70 at consoledoctor.co.uk),
- You could get a refurbished equivalent console from Sony (usually £110)
- You could opt for a new slim (around £190 depending on the store)
If you need more info or want to try and convince them to give you a free console, Sony's contact details are below
0844 736 0595
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