on 05-05-2012 07:36 PM
I have just been downloading various demos and games of varying sizes to see what happens when I install them.
At first I thought that anything over 2GB wouldn't install but I was obviously wrong looking at my results
Awesomenauts - 683MB - Successfully Installed
DiRT Showdown Demo - 1083MB - Successfully Installed
Killzone 3 Multiplayer - 4068MB - Install Error
GT Academy - 3021MB - Install Error
SSX Demo - 1329MB - Successfully Installed
UFC Demo - 1970MB - Successfully Installed
Medieval Moves Demo - 2006MB - Successfully Installed
Kingdom of Amalur Demo - 2594MB - Successfully Installed
Maybe those over 3GB?
on 06-05-2012 03:52 PM
on 06-05-2012 05:27 PM
on 06-05-2012 08:37 PM
08-05-2012 10:41 AM - edited 08-05-2012 11:03 AM
I am currently looking into this for you. To help can you confirm who your ISP's are please.
We had some German users experiencing this a few months ago and it turned out to be an issue with the router.
The troubleshooting would be to first open the PlayStation 3 ports listed below. You can get advice on how to do this from your router manufacturer if need be.
You could also try putting your PlayStation 3 in a DMZ, which will have the same effect as opening the ports.
If the above does not work then please give me a shout and we can look into it further.
on 08-05-2012 10:45 AM
on 08-05-2012 01:55 PM
It didn't work.
I don't really think it's an issue with ports or my internet connection, since i can do the download of the patch and the error happens during the instalation, always in 14%.
on 08-05-2012 04:24 PM
The point is that the install is failing because the file was incomplete when it downloaded. Users who were having problems with this error before found that there were all with the same ISP and that the issue was with the ISP.
That said I am happy to raise this with the network team.
Can you please confirm your ISP and all content that you are unable to install.
on 08-05-2012 10:26 PM
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