on 30-04-2010 08:36 AM
Please note that this thread is not designed as a discussion, but is rather, something which I can point to in my sig line to save me typing it all out each time
So. Admin out of the way...
This thread is intended to give you some pointers to your options if you get a YLOD failure.
For sake of argument, we'll assume that you didn't do a full system backup 5 minutes before, and would (in an ideal world) like to get your data back
on 30-04-2010 08:37 AM
Ultimately, the ONLY way to get your data is by bringing your PS3 back to life
Taking the Hard Drive out, trying to read it from a PC, or putting it into another PS3 - these will NOT work.
The Hard Drive is uniquely paired to your (now dead) PS3, and ONLY your (now dead) PS3 will be able to read it.
Searching on Google will turn up DIY fixes, but you need to be aware that there are several significant downsides to those methods.
Basically - leave it to the professionals!
on 30-04-2010 08:38 AM
This is something which Sony sometimes offer.
This typically costs about £130, and may take up to 3 weeks.
(Refurb / replacement service is next day)
It is fairly rare of them to offer, but may be worth considering / asking them to do.
If they do agree to this method, please stress to them why you want the repair service instead of refurb - ie to keep your data.
The downside is that it usually costs more than a 3rd party fix.
The upside is that you should retain / get a 3 month Sony warranty when you get your PS3 back.
Third Party repairs.
Throughout the UK (and possibly other countries too), there are a number of companies which have sprung up to service the 'dead console' market.
Some points to note:
Final point - check and double check before selecting a company to entrust your PS3 to.
I've not come across any that guarantee to fix your PS3 and give it back.
If they can't fix it, they will either not charge (or reduce the charge), or supply you with a similar model that they have managed to get working. Which won't give you your data back
So, check, check and check again what you are paying for - and ask around in the forums if anyone else has used the company you are considering.
To emphasize again, third part companies will almost certainly be opening the console to fix it, which will VOID the Sony warranty and remove the warranty sticker.
Think very carefully about the implications of that before proceeding.
on 30-04-2010 08:41 AM
Ok, if you've got this far, your hopefully now have a working PS3 again, and your data is available - hurrah!
That's the good news
The bad news is that you now have a repaired console which you may not have much faith in.
At this stage, many people decide to purchase a new one....
So - you now need to get your data off the repaired PS3, and on to the bright new spangly one
I'm not going to go into huge detail on this, as the info is readily available on the forum - shout separately if you need help
There are 3 basic options for dealing with your data.
Data Transfer NOTES:
on 30-04-2010 08:44 AM
All the above was what to do in order to get your data back.
If actually you don't care, you have more options...
1. Use the PS3 as a door stop
Because that is about all it is good for at this stage
This won't deactivate your account though, so read on...
2. Sell it as broken
This leads you into a world of "OMG I wish I'd thought about that!"
If you sell your PS3 without doing anything to it - there is nothing to prevent the new owner from fixing it (with one of the above methods) - and therefore having full access to your data and your account.
At very least, you should therefore (via a PC to yourSony PlayStation account at https://secure.eu.playstation.com/psn/mypsn/accoun
Ideally, you would want to actually format the PS3 Hard Drive.
This can be done by putting it into a USB / SATA caddy and connecting it to your PC (and formatting it) - cost about £20 if you shop around.
3. Sell it as fixed
Obviously you need to fix it in order to sell it as fixed
Once fixed (and you have taken any data you want off it), deactivate the account via the XMB, Account Management option on the PS3 itself
4. Return it under warranty
Obviously this only applies if you have a warranty
Ultimately, if you have a warranty - use it
on 30-04-2010 08:46 AM
5) Take the PS3 back to the retailer
Some owners, having had a YLOD failure, have received 'goodwill gestures' from retailers.
This usually involves a fair amount of effort on your part, but may be something that you wish to investigate further.
6) Send it back to Sony.
Sony will (assuming out of warranty) charge you circa £130 (at time of writing).
Within a day or two, a van will pull up outside your house, with a PS3 of the same model* as yours.
They will hand this over, and take yours away.
7) Home Insurance claim
Whilst no one has reported actually doing so, or success / failure of having tried, you may wish to consider claiming under your home contents insurance.
I have no experience of trying this, and I therefore have no idea if you would
a) be even able to claim
b) be able to claim if you had done any of the fixes
and therefore I don't know if this would fall into a "you want your data" or "you don't want the data" type solution, but I suspect the latter (which is why I put it here )
There would (presumably) be an excess to pay, and it obviously may have implication for any no-claims bonus or following year's premiums.
But I thought I'd mention it for completeness
on 30-04-2010 08:47 AM
1) Stuck Disc
Often when you get a YLOD, your game disc will still be in it - which isn't ideal!
For Slims, you lucky people, there is a manual eject type option, which involves removing a small cover underneath, and using a small cross head screwdriver. This does NOT affect your warranty
For 40Gb, 80Gb (and maybe 120Gb) owners, there is a sort of forced eject that may work in YLOD situations.
Turn the PS3 power switch (at the back) off.
Hold down the eject button (and keep it held down)
Turn the PS3 power switch on.
The fans will ramp up, and hopefully the disc will eject
For 60Gb owners, we're more stuffed...
There are rumours that there is a variation of the commonly mis-named fan test for the 60Gb, which involve having the PS3 vertical, but upside down (suspended in mid air, NOT with fans on the floor!), and doing the power switch thing as above with the 40/80/120Gbs.
Holding down the eject switch whilst doing that may eject the disc.
If none of that works...
If you're reading this thread purely out of interest, and haven't yet had a YLOD - first off, thank you very much for getting this far!
There is no official single reason for a PS3 to YLOD, and those which have, haven't necessarily been mistreated in any way at all
However, to minimise your chances, follow the basic rules:
Keep your PS3 cool.
Keep it in a well ventilated environment.
Keep it dust free.
Hoover it every now and then.
Not every YLOD is caused by not doing the above, and a YLOD does not imply that the owner mistreated their PS3.
And doing all the above does not guarantee you will never get a YLOD - it will just help minimise the chances
on 30-04-2010 08:48 AM
ALL of the above, whilst gathered from my time on this forum and elsewhere, is MY understanding of the situation.
It is NOT in any way connected with Sony or Sony's official policy, or anything like that at all.
Unfortunately, I can take no responsibility for the outcome should you decided to act on any of the information in this thread, and I strongly suggest that you do further investigation before embarking down any of the routes mentioned.
In particular you should note:
All in all though, whichever route you go down, I wish you the very best of luck, and hope that this thread has at least outlined some (or hopefully all!) of your options
on 16-05-2010 11:02 PM
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