PlayStation®3 Technical Help

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XxCH1C0xX

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XxCH1C0xX
Posts: 1
Registered: ‎04-08-2012
Message 1 of 3 (77 Views)

I have been hacked and need help getting my account back

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on ‎04-08-2012 12:58 AM

Ohk so My account was hacked about a year ago, they changed my password and email so I couldnt access it again. I didn't really care at the time because I had no credit card on it, and all I had purchased was the black ops map packs. So I created a new account on my ps3 and just played on that. Well now, I really want my account back and any help would be appreciated. Thank you all in advance:smileyhappy:

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Beta Tester fi8767
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fi8767
Posts: 8,236
Registered: ‎28-01-2009
Message 2 of 3 (58 Views)

Re: I have been hacked and need help getting my account back

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on ‎04-08-2012 12:18 PM

Call sony customer support and inform them, they should be able to help you out

Its 0844 736 0595 for the UK

For other countries go to:
http://www.community.eu.playstation.com/t5/Technical-Help/Contact-Us-Playstation-Support-Number/m-p/...

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Online Support Coordinator
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SuperFastZombie
Posts: 4,192
Registered: ‎03-02-2011
Message 3 of 3 (57 Views)

Re: I have been hacked and need help getting my account back

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on ‎04-08-2012 12:22 PM

Hi XxCH1C0xX, 

 

If your account was accessed by another user and the sign in ID (e-mail address) has been changed you should be able to recover the account by contacting PlayStation Support and confirming your account details with the advisor. 

 

Let me know how you get on.

 

SFZ

For more updates and information follow the links :

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