PlayStation®3 Technical Help

[RabidWalker]

After the recent System Software Update (3.70) I am missing some of the icons on the XMB?

[RabidWalker · Accepted solution]

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RabidWalker wrote:

After the recent System Software Update (3.70) I am missing some of the icons on the XMB?

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If you are having an issue after the update where the TV icons are not appearing, there are a number of things to try.

• Signing in and out of HOME can prompt the icons to appear (this is also the case with other software this can be tried with: Vidzone, PlayStation Store, MUBI, Lovefilm).
• Deactivate and Reactivate your account on the console.
• Refresh your internet connection settings to the PS3, (or you could also Sign in and out of your account to test if this has any affect).

If the Icons still do not appear:

• Restore default settings on the console by going to Settings>System Settings>Restore Default Settings.
• You can also try Safe Mode Option 3 (if this does not work attempt option 4). For more information on Safe mode before carrying out this process:

Using the Safe Mode function on your PlayStation 3

The icons should appear after a period of time (however some of theses steps can prompt the icon to appear sooner) .

Any issues, let me know

Rabid

[TomL-WWFC]

I also had this problem.

I simply signed out and signed back in again, and the TV/Video Services Icon appeared again!

[ZOMB13-R4NG3R]

finally... after poncing about got the hidden menu to appear.... loging in, login out, loging into home, store, music, video, system to defaults, finally killed and rebuilt the system database, and it appeared...

I really hope sony sack the fool that tested this update... jumping through hoops to get this to work on a new slim ps3 is not good... you really need to work on testing your updates properly... !!!

[first_earth]

ah so thats what home is for

[Chris_D]

Hey.

Thanks for the advice Rabbid, however apart from resetting the system back to manufacturing defaults and a full system format. Im still missing the iPlayer, ITV OD and 4oD from the XMB.  

Ive got the TV/Video services Icon and Love film below but thats about it and no my channels tab even after multiple restarts and multiple starts of Home and other applications.

Thanks.


Edit:  It has now decided to show up My Channels randomly and is currently installing the application's. If anyone one else is having problems and have followed the tips up until a system format and factory reset, please be patient, It will show up eventually.

[mallafornia]

I'm living in Ireland and after the new update, RTE iPlayer was missing. Logging in and out of PLAYSTATION HOME worked for me. Thanks for the info

[weedymuff]

i did all on that list and not one has worked!

[moriarty1975]

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weedymuff wrote:

i did all on that list and not one has worked!

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Same here. Not that bothered as its the RTE player thats missing for me.

[Odie1892]

Tried all that still no iplayer or 4od ant other suggestions?