PlayStation®3 Technical Help

[A2GMAN]

I have just renewed playstation plus and in my download history a chunck of stuff i bought after 22-09-10 is missing up until the plus stuff on the 05-04-12. How can i get this fixed.

[strangeplaice · Accepted solution]

If you are missing content you believe you should still be authorised to use, then your best bet would be to firstly, check you bought it in your transaction history. Then you would be best off contacting Customer Support and asking them to see if they can reenable the content.

You can find the customer support details by clicking here.

 This seems a fairly common issue that it might be worth a  member of the community team raising.

[A2GMAN]

FYI - i've spoke to the phone about it and its the first they have heard of this problem and its being easclated. so now we have to wait and see.

[pnrutto]

I also have the same problem.

[strangeplaice]

I've noticed some items in my list missing too. Darn. :/

[RabidWalker]

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strangeplaice wrote:
I've noticed some items in my list missing too. Darn. :/

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Hi guys,

We have raised this as users have reported issues with their download list order, but I will have a look into this further and update when I have more information.

Thanks,

Rabid

[pnrutto]

Any updates on this?

[A2GMAN]

not yet, but i have sent a messege to RabidWalker so i should wait for a reply soon.

[A2GMAN]

UPDATE - going to get phone call soon about the download history. and also after the mataince both the download history in the store area and account mangement are near the same as b4 the account manengement was differnt. ( meaning i could download afew stuff from 2012/2011 in the account manegement and now its on par with the store download history.)

[A2GMAN]

http://community.us.playstation.com/thread/4683185?start=0&tstart=0