PlayStation®3 Technical Help

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Level 2

Level 2
markennedyatlive
Posts: 10
Registered: ‎05-07-2012
Message 1 of 11 (4,993 Views)

Trouble with safe mode!!!!

Recently i had trouble starting up my ps3(which can be found here->http://community.eu.playstation.com/t5/PlayStation-3-Technical-Help/Please-Help/m-p/16501215#M11287)  and so i resorted to the safe mode option,However after i selected the "restore file system" option, the "preparing please wait" page apeared and after almost 2 hours of waiting the ps3 was still there.How long usualy does it take to prepare? and has anyone any suggestions of what i should do,as i want to play my games asap without losing any of my game saves.Please Help!!!!

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Level 2

Level 2
markennedyatlive
Posts: 10
Registered: ‎05-07-2012
Message 2 of 11 (4,987 Views)

Re: Trouble with safe mode!!!!

correction "ps3 was still preparing"
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Level 7

Level 7
Iyonix
Posts: 2,179
Registered: ‎19-12-2008
Message 3 of 11 (4,977 Views)

Re: Trouble with safe mode!!!!

Check the hdd light for activity.
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Level 2

Level 2
markennedyatlive
Posts: 10
Registered: ‎05-07-2012
Message 4 of 11 (4,976 Views)

Re: Trouble with safe mode!!!!

[ Edited ]

There is no activity with the hdd light.What do you suggest i do now.

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Level 7

Level 7
Iyonix
Posts: 2,179
Registered: ‎19-12-2008
Message 5 of 11 (4,965 Views)

Re: Trouble with safe mode!!!!

I'd shutdown the machine and try again. It should start shortly after that message. I found this YouTube video of a restore :-

http://www.youtube.com/watch?v=kRTZSjEbkws
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Level 2

Level 2
markennedyatlive
Posts: 10
Registered: ‎05-07-2012
Message 6 of 11 (4,963 Views)

Re: Trouble with safe mode!!!!

Ive tried it a couple of times now and the hdd light flashed when the system turned on and flashed once when i entered the safe mode menu but hasnt flashed after i press the "restore file system" option.

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Level 7

Level 7
Iyonix
Posts: 2,179
Registered: ‎19-12-2008
Message 7 of 11 (4,959 Views)

Re: Trouble with safe mode!!!!

That's very odd. Have you updated to firmware 4.21 yet? If not , try the update (preferably via usb stick). Maybe it'll work after that.
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Level 2

Level 2
markennedyatlive
Posts: 10
Registered: ‎05-07-2012
Message 8 of 11 (4,959 Views)

Re: Trouble with safe mode!!!!

there is a small design on the top right hand corner of my screen that is moving freely now however it is still preparing.I own the slim model if that changes anything
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Level 2

Level 2
markennedyatlive
Posts: 10
Registered: ‎05-07-2012
Message 9 of 11 (4,957 Views)

Re: Trouble with safe mode!!!!

ill do that now
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Level 2

Level 2
markennedyatlive
Posts: 10
Registered: ‎05-07-2012
Message 10 of 11 (4,949 Views)

Re: Trouble with safe mode!!!!

Thanks for your support,however i ended up ringing the sony helpcenter and the told me that there was no other option other than to "restore ps3 system".Thanks again.

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