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Re: download list& transaction list both gone or PS Store error 80023102

What I don't like is what many other people have said about the store still being up and sony quite happily taking our money but not letting anyone know there's a problem.

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Level 4

Level 4
THE_FORCE
Posts: 8,844
Registered: ‎27-03-2007
Message 432 of 947 (835 Views)

Re: download list& transaction list both gone or PS Store error 80023102


iwilla1 wrote:

 


THE_FORCE wrote:

I feel as though this time of hardship has brought us all closer together. :grouphug:


LOL i love your sig :Thumbs:


Thank you kind sir. :smileywink:
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Re: download list& transaction list both gone or PS Store error 80023102

Honestly, I'm pretty frustrated. This has been an issue for three days now and the store will continuously take my money and still not provide me with the services I've paid for. I called customer services earlier and was given a useless answer that provided me with no information and there wasn't even a hint of an apology. I've never had an issue with Sony before but this is ridiculous. I can't stand the fact that I have PAID for a service that I will in turn, not recieve.I'm expecting some sort of compensation for this as it's ridiculous.

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Re: download list& transaction list both gone or PS Store error 80023102

Im sure it will get magically fixed monday (as its blatantly obvious no-one has been trying to fix it over weekend) or maybe during firmware update for PEN changeover on the 8th.

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Re: download list& transaction list both gone or PS Store error 80023102

I'd also like to add, although the playstation store as a service is free, the items I have purchased, are not. I shouldn't have to go on a forum or spend my money calling customer services to be told that something isn't working. Communication is Sony's problem. It was their problem when the network went down last time, a complete lack of support and communication.
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Level 3

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steveeire
Posts: 7,040
Registered: ‎20-07-2003
Message 436 of 947 (706 Views)

Re: download list& transaction list both gone or PS Store error 80023102


west1980 wrote:
I just tried to download a demo etc... On a none ps+ account and hey presto it works!
So it seems it's with ps+ users like myself who can't get anything downloaded.

I don't have ps+ and its happening too me

XBOX LIVE GAMERTAG BLEARYSTEVEEIRE

STEAM ID: BLEARYSTEVE
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Re: download list& transaction list both gone or PS Store error 80023102

Same, Steve. I'm a non PS+ user and I'm having the same issue. Oddly enough, it didn't start after the maintenance for me, it started after I managed to finally get the Twisted Metal BETA to download.
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Re: download list& transaction list both gone or PS Store error 80023102

Also a non PS+ user and i got this problem, deleted my Game Data for NHL 12 and when i started it up and tried to download the Game Pass i got the error code. Awesome, just awesome.

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Level 1

Level 1
obiadekanobi1980
Posts: 18
Registered: ‎13-02-2009
Message 439 of 947 (560 Views)

Re: download list& transaction list both gone or PS Store error 80023102

i am very sick and tired of sony's accordance in this matter i had to find this thread from a mate after repeatedly asking @PlayStation @RabidWalker @Yaster @Envisager

 

on twitter i have yet to have even an apology for not being able to access content i have PAID for i find this extremely bad conduct and just pure rudeness I bet if this hit the news they'd be all over it straight away so I have emailed the BBC news channel with a full summary of the problem and also the lack of customer support be shown also sky news, and all the other news organisations I hope that they put this out a shame sony for the absolute poor show of support that sony are now renowned for.

 

they are quick enough to contact you with all this bull*****e spam and promotional crap but when it affects services which I HAVE PAID for it starts to really annoy me there are loads of us experiencing the same problem and yet nothing in the form of a blog post or anything to the matter.

 

i have now cancelled my vita in protest to this unacceptable behaviour on sony's part, if a network update is going to break a lot of peoples services they should not have done the maintenance

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Re: download list& transaction list both gone or PS Store error 80023102

[ Edited ]

I'm PS+ Member and its the same story for me, I bought MGS HD Avatars and have not been able to download them.

 

 

Another theroy is that us that are having problems with our accounts have already been mirgrated to the new SEN system / Servers.

 

So until the PS3 update comes out to tell where to go for the download lists ect it gives us this error message.

 

That's the only thing that is changing which would cause this error to come up.

 

Sometimes I think i am in the wrong job, :Lol:

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