PlayStation®3 Technical Help

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SWANS777
Posts: 11
Registered: ‎26-05-2012
Message 1 of 10 (233 Views)
Accepted Solution

downloaded content has disappeared

Hi can you help?

I paid £15 for the Euro 12 for fifa 12 and now its diappeared and only the trial is there, I went to download it again and asks  me to pay full price again.  how do I get either my money back or the game which i already paid for.

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Level 1

Level 1
SWANS777
Posts: 11
Registered: ‎26-05-2012
Message 2 of 10 (223 Views)

Re: downloaded content has disappeared

Is there anyone out there who can HELP!!!!!!!

 

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Online Support Coordinator
SuperFastZombie
Posts: 4,306
Registered: ‎03-02-2011
Message 3 of 10 (209 Views)

Re: downloaded content has disappeared

Hi SWANS777,

 

Does the Euro 12 content show under your download list? 






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Level 1

Level 1
SWANS777
Posts: 11
Registered: ‎26-05-2012
Message 4 of 10 (196 Views)

Re: downloaded content has disappeared

I will check, but its very strange. I bought the game, downloaded it, played it fine, but then I updated and now its all disappeared.

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Level 1

Level 1
SWANS777
Posts: 11
Registered: ‎26-05-2012
Message 5 of 10 (195 Views)

Re: downloaded content has disappeared

Yes its in my list. but not sure if its the trial one or full game pack. it doesn't say trial but its only 100kb.

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Re: downloaded content has disappeared

U need to download the trial first and then the unlock that is 100kb dl.
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Level 1

Level 1
SWANS777
Posts: 11
Registered: ‎26-05-2012
Message 7 of 10 (191 Views)

Re: downloaded content has disappeared

OK, will try it. But don't understand how or why it disappeared.

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Re: downloaded content has disappeared


SWANS777 wrote:

OK, will try it. But don't understand how or why it disappeared.


I'm not sure how you were able to play it SWANS and it disappear, but from the download list you have the Full Game Unlock which is 100+KB. You will need to download the Trial version as well to access all the additions.

 

Rabid

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Level 1

Level 1
SWANS777
Posts: 11
Registered: ‎26-05-2012
Message 9 of 10 (175 Views)

Re: downloaded content has disappeared

Downloaded the trial a while back and then bought the full game, I played it for a while but since my last update last week it all disappeared but I could only play the trial,checked my download list and only the full game was on it.

So I downloaded trial again, and then fullgame, so on each I have the red square with playstation sign to show I've bought it and still it says at top of screen trial version. how do I get full version on my ingame, I can only chose Germany and Spain. Its a load of ****

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Level 1

Level 1
SWANS777
Posts: 11
Registered: ‎26-05-2012
Message 10 of 10 (174 Views)

Re: downloaded content has disappeared

It also says Purchase game at bottom of euro main menu with triangle button. So I press and up comes

ERROR blah blah blah,

so I've tried it again and all seems to be back to normal. I can now play as whoever I like

 

thanks for help

 

I just hope it doesn't dissappear again

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