PlayStation®3 Technical Help

[benjah23]

When you load a programme it just comes up with a box with message saying

''there has been a problem loading this programme''

My freinds all work ok,ive deleted it and re-downloaded it,theres been ps3 updates,all my settings are ok(internet and ps3) etc

i dont understand it when my freinds are all working ok.any ideas?

[waltyftm]

Did you pay your Tv licence ?

nah seriously, delete it, turn of yor Ps3 and then back on again, install and then try it again, i had to do that a while back and it worked fine after.

[benjah23]

ahh,ok.ill try that then.last time i dident switch off so maybe thats the key to my problem.

[benjah23 · Accepted solution]

Sorted it.
It didn't work because I'd blocked cookies on the browser(obviously!nosy companies).stupid really seeing as the Iplayer opens completely separate to the browser.

[ursusltd]

Hi,

I have exactly the same problem which I cant fix. I have tried deleting, switching off & on and re-installing and cookies are set to "Allow".

I only got PS3 yesterday and am a complete novice. Perhaps my mistake was upgrading to the latest firmware!

One thing I did notice, is when i installed iplayer the first time, the PS£ did not seem to think it had been installed so it sort of went round in a loop installing a few times.

Iplayer is there, it just wont play anything!!

Regards

Lou

[fi8767]

Do other TV services on PS3 work correctly ursus?

[ursusltd]

Yes - both Netflix and Lovefilm as well as the other catchup services.

The iplayer app starts fine and works ok but if you try to play anything it just says there is a problem playing

GRRRRR!!!!!

[mont348]

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ursusltd wrote:

Yes - both Netflix and Lovefilm as well as the other catchup services.

The iplayer app starts fine and works ok but if you try to play anything it just says there is a problem playing

GRRRRR!!!!!

---

BBCiplayer is bandwidth demanding ideally a wired connection is recommended by the BBC themselves under the help information tab. 

A constant 3.5 MB connection or better is needed for HD streams and 2.0 MB or better for Standard definition. 

If you are using wireless a stable 100% signal is needed if that's unattainable you'll have problems. Google search "homeplugs" as an alternative to wireless they give you the equivalent to a wired connection.

[fi8767]

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mont348 wrote:

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ursusltd wrote:

Yes - both Netflix and Lovefilm as well as the other catchup services.

The iplayer app starts fine and works ok but if you try to play anything it just says there is a problem playing

GRRRRR!!!!!

---

BBCiplayer is bandwidth demanding ideally a wired connection is recommended by the BBC themselves under the help information tab. 

A constant 3.5 MB connection or better is needed for HD streams and 2.0 MB or better for Standard definition. 

If you are using wireless a stable 100% signal is needed if that's unattainable you'll have problems. Google search "homeplugs" as an alternative to wireless they give you the equivalent to a wired connection.

---

(to the bold) Not necessarily, I have a quite weak PS3 signal of 45% average and Iplayer and other streaming content works fine here.

[ursusltd]

I don;t think its a network problem, iplayer does not try to stream, there is no buffering, the error message comes up straight away