PlayStation®3 Technical Solutions

[Pretoria]

This is a brief guide on how to update the PlayStation3.

Update using a PC
Update steps via the PC

1. Create a folder on the storage media in which to save the update data.
Using a PC, create a folder named “PS3” on the storage media or USB device. Within the PS3 folder, create a folder named “UPDATE”.

2. Download the update data and save it in the UPDATE folder created in step 1.

NOTE - Be sure to save the update data as noted below. If the data is not saved in the correct way, the PS3™ system will not recognize the update data. The folder name must be in all uppercase letters.

Location: Save in the “PS3” folder > “UPDATE” folder
File name: Save as file name “PS3UPDAT.PUP”.

Update steps via the PS3™

3. Insert the storage media or USB device that contains the update data in the PS3™ system.

4. From the home menu, select (Settings) > (System Update), and then press the X button.

5. Select [Update via Storage Media], and then press the X button. The system automatically searches for and finds the update data saved on the storage media or USB device.

6. Start the update data. Press the X button to start the update data. Follow the on-screen instructions to complete the update.

Confirm that the update was successful. After the update has been completed, go to (Settings) > (System Settings) > [System Information]. If the System Software field displays the version number of the update, the update was successful.

NOTE - Do not turn off the PS3™ system during an update. If an update is cancelled before completion, the system software may become damaged, and the system may require servicing or exchange.

The power button on the PS3™ system front is not active during an update.

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Network Update
1. From the home menu, select (Settings) > (System Update), and then press the X button.

2. Select [Update via Internet], and then press the X button. The system automatically searches for and finds the latest version of the update data.

3. Download the update data. If a new version of the system software is found, an update is necessary. Press the X button to start downloading the update data.
Follow the on-screen instructions to perform the update.

4. Confirm that the update was successful.

After the update has been completed, go to (Settings) > (System Settings) > [System Information]. If the System Software field displays the version number of the update, the update was successful.

NOTE - Do not turn off the PS3™ system during an update. If an update is cancelled before completion, the system software may become damaged, and the system may require servicing or exchange.

The power button on the PS3™ system front is not active during an update.

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Update using storage media
1. If a screen prompting you to update is displayed when you start a game, you must perform a system software update to start the game. Select [Yes], and then press the X button to start the update. Follow the on-screen instructions to complete the update.

After the update has been completed, go to (Settings) > (System Settings) > [System Information]. If the System Software field displays the version number of the update, the update was successful.


NOTE - Do not turn off the PS3™ system during an update. If an update is cancelled before completion, the system software may become damaged, and the system may require servicing or exchange.

The power button on the PS3™ system front is not active during an update.

[mickphantom]

I can not update my PS3

when I try it stops about 75% & says

an error occurred. (8002F997)

can you help

[gavsta72]

8002F997 = Cannot update XMB firmware.

Hmmm............Haven't heard of this one before

[mickphantom]

BUGGER...................
ONLY JUST FOUNT OUT YOU CAN UPDATE PS3
NOW I FIND OUT I CAN'T

[adin75]

Are you downloading directly to the PS3, or have you downloaded the file onto your PC? 

[mickphantom]

I HAVE TRYED BOTH WITH NO LUCK

[adin75]

Hmm, that is a pickle. Not sure what the issue is there, may need to give support a call, or try asking in the tech section.

[supe73]

May I suggest that if you're running any Dynamic Themes that you disable them, or revert back to "Original" then try the update again because this could possibly effect the XMB.

Also, if you're using a wireless internet connection such as Next-G go and try downloading the update file on a real ADSL connection and then do it that way to see if you're not getting corruption in the download.

Just thoughts, hope one helps you out.

[Sgt_James_D]

Do not turn off the PS3™ system or remove the storage media or USB device during an update. If an update is cancelled before completion, the system software may become damaged, and the system may require servicing or exchange.

Opps, I acidently did this, anyone got a quick fix, or understand what a servicing / exchange means?

[actung_baby]

if it goes into update loop and u cant use your machine eg doesint go into xmb . it chould be someting isint pluged in in you ps3 it does system check
if the machine hasint been opened should be right though , on my 60 gb the card reader was unpluged or blu ray wasint working then it did that . i fixed both and it updated fine