PlayStation®3 Technical Solutions

[trumansnare]

I have a 40gb ps3,

I purchased it about two years ago.

I installed a 320gb hard drive in it.

I have never had any problems with it, the whole two years...

Today, I was playing GOW3 (only for like a 30 minutes, so I know it didn't overheat)

It got to a cut scene and the video froze, but the audio kept playing. Then the audio stopped. It wouldn't let me turn my ps3 off unless I used the switch in the back.

So I shut it off, turn it back on..... and bam........ ps3 no longer reads ANY discs. 

Every single game that I tried. Didnt work.

The game wont even show up under the "Game" section of the XMB menu.

This sucks real bad. I have had this thing for two years. I have no idea where the receipt is, and I have no idea where the original 40gb Hard drive is. And I am not sending this thing in, with my 320gb drive in it.

I read somewhere that doing a system restore sometimes fixes this. I really do not see how a system restore would fix a hardware problem........ but I am going to try to restore it......... I doubt it is going to work.......

I am pretty ticked off right now.... I don't know what to do....

Are there any known solutions to this problem?

[ICanNotFindAName]

curious; does it read any other types of disc? i.e. Blu-ray? DVD? CD?

[SanguineDoll]

If you're unsure of where your original HDD is, we would ask you to remove your 320gb HDD before sending the console to us.

But I'm sure we can explain all that to you if you've like to call us for information on our repair services. Our number is 1300 365 911 for Australia and 09 415 2447 for New Zealand.

[CLIFFO_83]

your laser has pooped itself

[trumansnare]

Thanks for the replies.

I am actually in the middle of a backup right now. Got about an hour left.

Then I will check to see if it plays blu-ray dvds and cds. 

I didn't realize that I was on the EU forums until just now.

I actually found this page from google. I just realized that this is the Australia and New Zealand forums

I have a North American account and ps3. 

I might just give the North American service number a call, if I can find it the number.

I am going to try a hard reset..... then I might try to clean the lens. It depends on how much Sony will charge me to fix it. I read somewhere that it can cost about $150 bucks not including shipping. Thats close to $200 for a new lens, when a whole new ps3 is only $299.

I have been researching for the past few hours, and a lot of people with this problem, just needed to clean their lens. And a lot of others lens actually died out completely.

[SanguineDoll]

Probably a good idea to call them then! In case you're unsure, to change the region of the www.playstation.com website, simply go to the bottom of the page, and choose the Choose Coutry option. And simply choose the country you need!

Hope that helps.