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[EssexJames]

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TedTheDog wrote:

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EssexJames wrote:

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TedTheDog wrote:

Back from a short Holiday and have been catching up on things so far today.

Part of Dans problem with quickly replying is nobody wants just words, they want action, and with a global operation like this you cant just sit down with everyone easily.

I'll talk to Dan later when I can get some of his time.

Thank you for getting this thread back on track too. Frustration with the situation is perfectly understandable, believe me we are not blind to this, but some of the levels of frustration being displayed in this thread are not acceptable.

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Ted,

The potential problem with you guys going into a huddle and then launching into action, is that the actions may not be what the community desires.  You're then in the tricky situation of committing to actions which won't necessarily resolve matters from which you will either have to backtrack or continue to pursue with fruitless result.

A dialogue in advance of any action is more likely to result in actions which are more likely to placate users.

Perhaps if you guys could propose a set of options to which we could then respond?

Regards,

James

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I think you're over complicating this.

The problem is pretty straight forward really isnt it. Home is a global platform but regionally imbalanced.

We in SCEE need to acknowledge this problem (we have) and do what we can to close the gap. Ideally you'd like some reassurance that we are really going to deal with this.

Your last post makes me think your aspirations are beyond the originally stated problem. You now want a say, not only in defining the problem and ensuring we are aware of it but also in solving the problem.

The problem is simple, the solution is simple in outline (although harder to implement) but not something that we'd do in a public forum. Please, lets stick to our agreed aspirations for this thread and avoid "mission creep."

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On the regional disparity issue, I agree.

But it's important not to lose sight of the fact that my original post was as much about open and regular communication (my first point) as it was about any regional issue (my second point).

No mission creep here.  Merely ensuring that full suite of issues as stated are addressed.  

Edited to add:  As for wanting a say in solutions.  I don't want this.  I want the community to have this. Working collaboratively means SCEE can leverage the enthusiasm and ideas of its users.  And it's free.  Seems like a win:win.

Message Edited by EssexJames on 31-03-2009 05:36 PM

[ghosthunter68]

Hi Ted, Dan and the allusive Mr.Reeves  

I'm waiting for the statement and hopefully some sort of road map to pull the EU version of Home to a level similar to the other versions, and hopefully to try to maintain this.

I can understand region specific content disparity, that fine as all 3 regions will have areas that are specific to them due to cultural differences, games (especially Japan) and region advertising requirements, but when it comes to global game areas or core Home areas then this is causing an issue.

In regards to dialogue and communication. I think this is an area that SCEE have failed in for sometime and although its not just Home at fault, it certainly has highlighted the issues especially in comparison to the US approach. I'm not saying the US situation is perfect but it certainly has set an ever increasing benchmark.

One area of clarification required is the statement by Mr.Buser  (I assume for the US) that they are aiming to roll out 3 areas a month. This is concerning. Are you going to be able to maintain potentially 30+ areas by Homes 1st birthday to keep them fresh and up to date and are developers going to do their part also to achieve this.  The Far Cry area comes to mind as an example.

I really think the Xi area is fantastic addition and many thanks to the people involved, but seriously Ted the month of March was a mess. I don't expect the EU version of Home to keep pace with the US, as I prefer quality over quantity, but the disparity between regions has become to large now and its becoming bitter to the taste.

Out of all of this I wish the EU version of Home was setting the benchmark, but sadly again the US has taken the lead and we can only stand and watch from afar (or utube)

[TedTheDog]

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EssexJames wrote:

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On the regional disparity issue, I agree.

But it's important not to lose sight of the fact that my original post was as much about open and regular communication (my first point) as it was about any regional issue (my second point).

No mission creep here.  Merely ensuring that full suite of issues as stated are addressed.  

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I think its probably fair to say that I must have missed one of your original points then. I noted you were unhappy with vague "Patience will be rewarded" messages in the light of sparse content releases. Quite understood that. I'd been involved in Xi and really did think it would reward patience. Anyway, your point was taken in that from everyone elses context it was innappropriate.

With regards to frequency of messaging I thought we werent that bad, the actual problem was we had little to message. Its all very well calling for open and regular communication but whats it going to be about?

We usually cant announce things before they're ready, often for contractual reasons but also from a simple standpoint of it will irritate you if its delayed. And the games industry can suffer long delays indeed.

I still contend that the crux of the matter is we need more content and less disparity between the regions. Solve that and everything else follows to a point.

The localisation problem wont go away, its always going to slow us down, but we have to aim to get the appropriate content and then close the publication gap as far as possible.

[EssexJames]

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TedTheDog wrote:

I think its probably fair to say that I must have missed one of your original points then. I noted you were unhappy with vague "Patience will be rewarded" messages in the light of sparse content releases. Quite understood that. I'd been involved in Xi and really did think it would reward patience. Anyway, your point was taken in that from everyone elses context it was innappropriate.

With regards to frequency of messaging I thought we werent that bad, the actual problem was we had little to message. Its all very well calling for open and regular communication but whats it going to be about?

We usually cant announce things before they're ready, often for contractual reasons but also from a simple standpoint of it will irritate you if its delayed. And the games industry can suffer long delays indeed.

I still contend that the crux of the matter is we need more content and less disparity between the regions. Solve that and everything else follows to a point.

The localisation problem wont go away, its always going to slow us down, but we have to aim to get the appropriate content and then close the publication gap as far as possible.

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Yes. Ultimatelycontent is king.  But much the great work on content can be undone if the content fails to live up to the (admittedly largely user-induced) hype of advanced communications.

[THE_CHAOS_CURSE]

this conversation seems very important... but ultimately what can be done to make the "problems" go away?

that seems like one of the key factors... just my opinon

[EssexJames]

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THE_CHAOS_CURSE wrote:

this conversation seems very important... but ultimately what can be done to make the "problems" go away?

that seems like one of the key factors... just my opinon

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You can always make some problems go away.  Others you have to live with.  The trick is to recognise which is which, and to learn to manage those you can't solve.

[DNAtlantic]

i think thats what they are doing essexjames.... you just keep patronizing them about it even though they said they already know and are trying to work on the matter.

[THE_CHAOS_CURSE]

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EssexJames wrote:

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THE_CHAOS_CURSE wrote:

this conversation seems very important... but ultimately what can be done to make the "problems" go away?

that seems like one of the key factors... just my opinon

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You can always make some problems go away.  Others you have to live with.  The trick is to recognise which is which, and to learn to manage those you can't solve.

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lol thats what i ment (im crap at wording things properly)

what is it exactly that we want besides equality? the waiting proccess from region to region will always be there... i dont see what we are aiming for

[EssexJames]

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DNAtlantic wrote:
i think thats what they are doing essexjames.... you just keep patronizing them about it even though they said they already know and are trying to work on the matter.

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And that's my point.  Communication is a two way street - there's little point one party working on it to the exclusion of the other. 

Each party (in this case SCEE and the users) needs to be happy that whatever new and improved communication methods/frequencies/timings/styles are implemented will work for both of them.

Message Edited by EssexJames on 31-03-2009 06:35 PM

[DNAtlantic]

but i also feel that your speaking for the community and u should let us speak for ourselves as we have been doing. By all means you can do this but only to a certain extent. and i feel (as do many others) you have surpassed that.