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20 Aug 2010
By SeWox

SeWox

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Alter Ego - male - Killzone 2 - Helghast - mask (head) is missing

11 Replies 830 Views Created 20-08-2010

Just my topic says, I was looking through my clothes and I saw my mask is missing from my outfit and was going through the store but I coudln't find it.

 

When is this attire coming back?

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05
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bridgelad98

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Apparently it's still being fixed.

 

I must say it has been a while, actually I forgot about it :smileyindifferent:

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Re: Alter Ego - male - Killzone 2 - Helghast - mask (head) is missing

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DeViLz_MaKeR

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hi ..i had a similar problem but they took that helmet out of everyones wardrobe last year.. so far i know is they had issues with it in saying that a year is a long wait for a fix :P ..but i think i got a re-fund for it.
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Re: Alter Ego - male - Killzone 2 - Helghast - mask (head) is missing

Its Easy To Judge ...But Can U Judge Your Maker?
04
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Thylaudax

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This has been a particularly frustrating bug. I'll see if I can get an update on where the fix stands - last I heard the fix was being QA'd by other regions to make sure our fix doesn't break the item for other regions.
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Re: Alter Ego - male - Killzone 2 - Helghast - mask (head) is missing

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02
/16

iwinuloseok

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frustrating ? why no refund with the option to repurchase once fixed ? 9 months ive not had the use of this purchased item now.

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SeWox

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I haven't got any refund for it btw. But it kinda sucks this problem has been so long, people almost forget the item even exist.

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04
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J_JonNY_M

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All I want is to be able to wear my helmet and shoes along with my torso and legs. IT'S ALL I WANT *cries*.

A refund will do though ;)
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idiosis

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First reported this 03-07-2009, made another post 07-07-2010 (one year later) and Thylaudax said

"We've tried fixing this one several times since it broke the second time, and run into further problems each time. I'm told that we should now finally have everything we need to fix them and keep them fixed in the near future."

That was 2 months ago and still can't use the items I paid for. If it's knackered can't we just get a refund instead?
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04
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Thylaudax

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idiosis - the original error reported in July last year *was* fixed. It became broken again in December and we've been trying to figure out how, why, and how to fix it since then.

Re: a refund: if it becomes clear that the items cannot be fixed, then that is what we'll do. We haven't yet exhausted every avenue to attempt to repair the items, however, and that is what we would prefer to do.
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Re: Alter Ego - male - Killzone 2 - Helghast - mask (head) is missing

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02
/16

astroch1mp

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Since Killzone 3 is coming out soonish, to make it up to everyone who has been without their mask, give us a unique kz3 mask :)
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04
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J_JonNY_M

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Ok Thy. Thanks for the heads up.

1 question though, if we get a refund will we get it just for the broken items or the suit as a WHOLE? cos its useless without the headgear and boots. :(
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TheSabreman

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Any update on this, will it return to the store ?

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Re: Alter Ego - male - Killzone 2 - Helghast - mask (head) is missing

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