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11 Aug 2011
By MonkD13

MonkD13

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Lockwood Gift Machine Bug

21 Replies 582 Views Created 11-08-2011

for some reason the Gift machine kicks me when i choose a free gift to send.

 

Here's what happens,

 

(1)Go on Gift Machine

(2)choose Bulldog

(3).....................................then it kicks me

(4)when i try to go back in it, it says, Game is Occupied.

 

I then have to delete this item & tried doing it over & over again. I tried th same thing from another acc i have & it worked fine, i could send friends the items & they send me. I went back to the account giving me the probs & it kept doing the same thing.

 

it doesnt even go to friendslist or anything, the Bulldog is a free gift & i hve 0 credit, so it should work.

 

I hope this helps anyone else thats having probs with the machine.

 

Thanx

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10
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Fritches

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I got that and just thought it was because i went straight to the machine without letting everything load.

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Re: Lockwood Gift Machine Bug


Life is like a rollercoaster ... you've just got to choose the right one :)
04
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MonkD13

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oops did mean to click on it as solution my BAD, could a mod please take the solution down, i'll give you a Bad Karma Hoody redeem code, thanx.

You also Fritches, mmmmmmm not good then, dont know how Lockwood tested it, it's actually the 1st problem we had from them since the Scorpion problem back in 2010 i think it was, when the Scorpions wouldnt spawn.
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10
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Fritches

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Yeah it only happened once to me so I'm not to worried i've learned to wait untill everything loads up now.

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Re: Lockwood Gift Machine Bug


Life is like a rollercoaster ... you've just got to choose the right one :)
02
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Rathmund

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Looks like they've had a few reports:

 

http://www.facebook.com/notes/lockwood-publishing-ltd/reported-gift-machine-issue/246764305356121

 

Anyone contacted the Lockwood Support Team?

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Re: Lockwood Gift Machine Bug

04
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MonkD13

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I found another problem with the Gift Machine, actually a friend of mine did.

He's new on Home, have only been using it for a few months & he never got the Gift Machine. He went to get it now in the Lockwood Store in Shopping Mall .When he placed it in he's apartment it updated & gave him also the orange machine. Here's where the problem is.

The NEW Gift Machine program does NOT give the 61 free tokens as promised in the Store & also on your bought items list, in the Gift Machines description.

He went & placed BOTH the machines in he's apartment & he's token count stayed on zero.
He did not give out any items, not even the 3 free ones that we can.

So Lockwood obviously did NOT include in the new programming, the advertised 61 FREE tokens for NEW customers who bought the Gift Machine.
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04
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MonkD13

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Also can a MOD please clear the solved mistake i made, this problem is far from over.

Thanx
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05
/16

Nordlyset87

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Im having some problems too...

 

1. It kicks me out whenever i click on anything like Friends Filter/ Wishlists (even when everything is loaded)

2. I always freeze whenever i click on a item to gift

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04
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MonkD13

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on the facebook page this is what Lockwood posted

"It may simply be a matter of the servers being very busy, so leaving the space for a few minutes and trying again a little later may resolve the problem
If it's more of a connection issue try logging out of Home and resetting your router (This is very easily done by switching it off the router and unplugging it for about 10 seconds)
If you still have problems you may find changing your PS3's DNS information helps. You can do this in the settings menu."

So acording to them it's not with them, but us, which i doubt, cause i've done this on my same ps3, same settings, same router, but on another acc, & the Machine worked find, i could send & recieve gifts. On my main Home acc, it still doesnt work.

So yeah..................
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smokey019

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MonkD13 wrote:
Also can a MOD please clear the solved mistake i made, this problem is far from over.

Thanx

Go to the options menu for the post and click "Not the Solution"

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04
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MonkD13

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Thanx Smokey & thanx to the person who did it for me
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02
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KloudShun

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Hey people 

 

The Home team are aware of the issues with the Gift machine. When I hear any infomation about a fix, I'll be sure to let you all know. 

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Retro_1973

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Are they also aware that new users don't get any free credits and old users with credits left over lost them all, Kloud?

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04
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MonkD13

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Retro are you saying that ppl who bought credits lost them all with the new software upgrade of Lockwood?
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MonkD13 wrote:
Retro are you saying that ppl who bought credits lost them all with the new software upgrade of Lockwood?


Well I don't know about everyone but I know some people who had 32 or 64 credits left from the original Gift Machine (the initial free credits) and they have been wiped but not sure about peoples 'paid for' credits.

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KloudShun

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Retro_1973 wrote:

Are they also aware that new users don't get any free credits and old users with credits left over lost them all, Kloud?


 

Yes the Home team are aware of this. There should hopefully be a fix for this soon.

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04
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MonkD13

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This is a Bump post, i guess there's no news on this yet.

 

No news is good news :p ?

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MonkD13 wrote:

This is a Bump post, i guess there's no news on this yet.

 

No news is good news :p ?



I have news: New Gift Machine users do get 61 free credits now.

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04
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MonkD13

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Thanx Retro, so one down & one to go.

I think i might know why i cant use the gift machine.......to many friends on my friendslist, thats the ONLY conclusion i could come to. Well i'm not deleting my 100 friends, it's the only way i can stop unwanted friend requests
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Re: Lockwood Gift Machine Bug

04
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MonkD13

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any news on this? or is it forgotten now since we have a NEW problem?
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I have the kicking issue too,hope they repair this soon as people with the problem are missing out on stuff from new updates.
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