PlayStation®Home Technical Help

[SEECHECK]

I get about three F13 codes in a row pretty much every day when entering my personal spaces. Whether my PS3 is the only connected device at the time or not, it does that and then (usually) gets fine. With my connection speed over 30 Mbit/s, I wonder what I'm still doing wrong [other than wasting time reloading Home all the time  ]

[the-extreme900]

wen i went on home on the morning of the 1st day it was ok but thn it started the erors in the afternoon i cnt even talk to my friends becuase before i get on home square or anywhere it goes to error and i am sick of it i try and download stuff and it gives me this error non stop i was on today and i couldnt play a game within 5mins without it giving me a error plz help me because i would like to talk to my friends without a error interfering 

[RabidWalker]

Hello Guys,

As always we deeply appreciate everyone's patience as we continue to investigate the current reported errors. We take to heart what you are saying and are working hard to continue delivering a unique social gaming experience during these issues.

We ask that you please continue to report any connectivity issues or network errors (such as F13 messages) in this thread . In addition, when you report an error please also add any and all evidence as they occur i.e. take a picture or make a video. Go into as much detail as possible about when and where the error occurs.

Thanks again, 

Rabid

[Wretched_Hawk]

Hi guys,

The F13 errors should have been addressed in the most recent downtime. Additional monitoring will take place to ensure stability is maintained. If you experience any stability issues be sure to post about them in the appropriate support forum.

Hope that makes sense

And don't forget Home will be down for a couple of hours on Saturday!

[J-Matt-]

i get f13 errors trying to go into my harbour studio now thats all i have noticed 

[Wait-Jester-Sec]

Rossy, Hawk the F13 errors have returned i cant get to any of my apartments and took a few tries to get to the square

[Legendary_Vicki]

Oh gawd will they ever stop!? Fingers crossed there's some progress made with tomorrow's maintenance. I presume it will take longer than planned but i'm happy aslong as these errors ease up, even for a little while. Big thank's to the team working on this, don't think people realise or appreciate what you guys are doing

[Ankovmovtov]

F13 all the way here. It's hard to access an apartment. It's been lasting for weeks now and still there is no fix. This is getting tiresome . Definitely spoils the fun. 

[GlassReaver]

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LordRoss wrote:

Following the reboot of Home servers today (emergency maintenance 01/05/12), could you please let me know if you are still receiving the D5201 error code Home disconnections.

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STILL getting booted off with error code F13, cleared the cache twice to be sure it wasn't a memory fault. At the moment, I'm trying to get on my personal space after doing a bit of shopping, luckily it didn't boot me off during the download, but now can't get into a hub to see my stuff, this has been going on for a month, thought they'd fixed it on Wednesday gone.

To be completely honest one gets afraid of going on at all in case you fancy doing something and will be kicked off. *sigh*

I know it's hard, and I know it's a lot of work, but in all honesty it's bad all round, for those working on it, and those suffering from it.

EDIT: A little tip for getting on via friends, if a friend can get on a personal space successfully ask them to invite you to their hub direct, it'll load up no probs, however you're stuck there for a while, but it's better than nothing

[GlassReaver]

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Wretched_Hawk wrote:

Hi guys,

The F13 errors should have been addressed in the most recent downtime. Additional monitoring will take place to ensure stability is maintained. If you experience any stability issues be sure to post about them in the appropriate support forum.

Hope that makes sense

And don't forget Home will be down for a couple of hours on Saturday!

---

Heya, I think I found something out, you can get on a personal space through a friend, for example a friend invited me on to Home via an inbox invite, not the pop up one, and I almost didn't bother but went on and it loaded with no problems, then they left and I got bounced to Harbour Studio which also loaded, so it seems that being "bounced" to places is working, which suggests to me that something isn't working on initialising. The best comparison is from my DAZ library, when it corrupts meta data it does the same thing, won't load from boot up but will load from an indirect link.