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Level 5

Level 5
Soulman101
Posts: 668
Registered: ‎15-03-2009
Message 1 of 26 (540 Views)
Accepted Solution

Tennis clothing items in threads missing after purchase.

Tried to purchase the tennis items and it went through, they didnt appear in wardrobe so went back into threads and doesnt show the purchased symbol but when i tried to purchase again it wouldnt let me and I just got an email receipt for them?

 

Any information please.

:smileymad: *pop* *pop* *pop* :Sniper:
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(I dont add people who add me at random as I have had problems with strangers in the past sorry)
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Re: Tennis clothing items in threads missing after purchase.

This happen to me aswell

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Level 10

Level 10
Retro_1973
Posts: 4,620
Registered: ‎19-03-2009
Message 3 of 26 (490 Views)

Re: Tennis clothing items in threads missing after purchase.

Same for me. I bought the Top Spin wristbands, completed checkout, received my confirmation email ...but no item showing in Wardrobe or Purchases.

I am also missing the Top Spin 'Tennis Umpire' active item from a pre-order redeem code. This shows in 'Services' under Account Management on the XMB but, again, it's nowhere to be found in HOME.

Not very imppressed really. :smileysad:


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Beta Tester
MusterBuster
Posts: 13,576
Registered: ‎13-08-2008
Message 4 of 26 (477 Views)

Re: Tennis clothing items in threads missing after purchase.

Reported, I'll keep you posted.

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Level 10

Level 10
Retro_1973
Posts: 4,620
Registered: ‎19-03-2009
Message 5 of 26 (470 Views)

Re: Tennis clothing items in threads missing after purchase.

Thanks. :Thumbs:


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Re: Tennis clothing items in threads missing after purchase.

Thanks I guess but you had time to fix this at 3pm when it was originally noticed hate to think how many people have bought it and not able to even use it because it's not there!

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Re: Tennis clothing items in threads missing after purchase.

They are still not there what is happening how do I get a refund?

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Re: Tennis clothing items in threads missing after purchase.

Hello ,

i bought today the tennis trophy and its not in my wardrobe got the confirmation e-mail as well and in the store shows that i never got it and cant be bought again (its like a protection for the customer not to buy the same item again 2 times). Had the same problem in the past so its exactly the same.

Hope they fix it soon :-/

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Re: Tennis clothing items in threads missing after purchase.

Bump still no update?

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Level 10

Level 10
Retro_1973
Posts: 4,620
Registered: ‎19-03-2009
Message 10 of 26 (293 Views)

Re: Tennis clothing items in threads missing after purchase.

[ Edited ]

The purchased Top Spin tennis items have appeared in my wardrobe today - thanks.

But I'm still missing my Top Spin 'Tennis Umpire' active item. Could somebody please look into this?


umpire.jpg


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