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ihave ufc apartment and went to play the workouts i get kservererror yes KSERVERERROR and wont let me move or do any off the activites x also happens in the public space as well x
If you pay for an apartment ( goods) you enter into a term of contract Under the Sale of Goods Act 1979 and under the Supply of Goods and Services Act 1982 if the goods services are in breach of that act ie the services goods are not of a satisfactory quality then you are due a replacement or a full refund. Sony or THQ cannot hide behind terms and conditions that illegally put them from responsibility to their customers.
This is true, however, you did not pay for a good but rather a service. All the items purchased on the PlayStation®Network are classified as services.
Sony Computer Entertainment operates in many different countries with many different laws and so while the "Sale of Goods Act of 1979" you specified may apply to your country it wont to others. Yes I am aware that other counties have their own "Sale of Goods Acts".
But this does not change the fact that you do not actually own the objects you are buying from PSN. You are buying the right the use the particular service provided by SCE.
SCE is not hiding behind their Terms of Service and User Agreement. In fact, section 16 (Warranty Disclaimer and Limitation of Liability) says "...you may have other legal rights as a consumer which are not affected by these Conditions." So if you purchased the UFC space and are not happy with it you can apply for a refund; however the approval of such a refund is at SCE's discretion.
So here we are with no news from Sony and still our UFC apartment is like a stuck record... error connecting to server... error connecting to server... error connecting to server... Why do we have to discuss this amongst ourselves? Why isn't there a Sony dedicated complaints department? As someone else said 'its not worth phoning and asking for your money back as the cost of the call on a 0870 number would cost more than the apartment. Come on Sony sort the problem or at least give us some input as to what YOU are doing to solve the problem. As usual we are the mushrooms, kept in the dark and fed *&^%.
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