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03 Oct 2012
By Shenmue182

Shenmue182

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*Urgent* Home Tycoon stole £4.79 o_O

30 Replies 560 Views Created 03-10-2012

Just paid for 160 gold coins, from the store inside the navigator.

Went to Home Tycoon, it says I have 160 coins.

Pressed Square, and then X on 'store' inside home tycoon map, and my coins instantly reset to 0.

 

Restarted Home, Cleared Cache, coins are not here...

 

I check "purchases" and the coins are not to be seen anywhere! However i have recieved the purchase email.

 


 Order Number: 3419355499

 Date Purchased: 03/10/2012 @ 09:03 PM
 Total Amount: £4.79

 Item / Service           Details               Unit of Price
 ------------------------------

--------------------------------------------

EP4305-NPER00037_00-160HOMETYC000176-E001       160 Home Tycoon Gold Coins (OBJECT) £4.79

--------------------------------------------------------------------------
 Total Amount: £4.79
 Current Wallet Amount: £4.65
Please sort this out I don't want to wait weeks for a refund I know how slow sony can be at this.
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I like spelunker :D
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08
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xElfenLied

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I bet you and the misses are arguing right now, since she doesn't agree with the Home Tycoon tokens, and you've just bought some :Lol:

Wouldn't wanna be in your Harbour Studio right now :D
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Re: *Urgent* Home Tycoon stole £4.79 o_O

06
/16

Shenmue182

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Harbour Studio? She lives with me lol, but sure. Big arguments zomgz. Hmm seems that all prices on Home are currently not showing up? PS Store maintanence perhaps? Maybe my purchased slipped through the maintanence and hasn't worked because of that? o_O because now nothing on Home for me has a price.

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Re: *Urgent* Home Tycoon stole £4.79 o_O

I like spelunker :D
10
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Fritches

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Oh dear , bet your wallet wants to kill you.

I can't believe you paid.
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Life is like a rollercoaster ... you've just got to choose the right one :)
03
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Sarikins

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I wouldnt stop him putting money on. He enjoys the game. I would give him a smack if he tried topping up £40. Also our harbour studio isnt as... Bland as the one Sony provided us with. Considering we live in a house.
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08
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xElfenLied

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Sarikins wrote:
I wouldnt stop him putting money on. He enjoys the game. I would give him a smack if he tried topping up £40. 


:Lol:

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10
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EdwCarnby

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I'd pay £40 just for a smack.That's a bargain compared to the tokens!
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Re: *Urgent* Home Tycoon stole £4.79 o_O

___________________________
PS4 Preordered - yipeeee!
10
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Fritches

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EdwCarnby wrote:
I'd pay £40 just for a smack.That's a bargain compared to the tokens!


:Lol:

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Life is like a rollercoaster ... you've just got to choose the right one :)
08
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xElfenLied

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Has anyone actually bought the £39.99 worth of tokens?
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06
/16

Shenmue182

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lol i doubt it Elfen. Would be funny is someone paid £39.99 and didn't recieve their tokens lol!

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Re: *Urgent* Home Tycoon stole £4.79 o_O

I like spelunker :D
08
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xElfenLied

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They deserve it to be honest! Teach them to be stupid to pay out such a large sum all at once! :D

I remember buying £1 of Facebook credits once, and for some reason it charged me £80! I was livid! Luckily I got it refunded, but it didn't stop the bank overdraft charge ><
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06
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Shenmue182

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LOL *****. £80? How did they get that mixed up?!? that's insane :) atleast it got refunded. hopefully my £4.79 will be refunded but omg it's such a pain for PSN because the refund policy takes months sometimes.

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Re: *Urgent* Home Tycoon stole £4.79 o_O

I like spelunker :D
08
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xElfenLied

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Yeah, I previously bought like £1 worth of credits before, but it kept my PayPal account on my Facebook account, and when I went to purchase this £1 more of credits, it didn't even ask me for my PayPal password and to "confirm" the price I was putting in. Awful!
I never spent a penny on Facebook after that, and deleted my PayPal account straight off of Facebook xD
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02
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cattyrock

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Logged on to mine lost 500 coins and $19500 revenue

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03
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al2009man

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Hm...i think it because of "high server traffic"?

 

 

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 photo AL2009manBanner2013_zpsd80ecc86.png
05
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RPG-Wolf

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al2009man schrieb:

Hm...i think it because of "high server traffic"?

 

 



If they expect "high server traffic" they should spend a bit more for the infrastructure, so to speak HIGH TRAFFIC capable SERVERs instead of giving the cash to the shareholders all the time (as it seems to me).

 

Do you really think your explanation will satisfy those people who spent their money on Home Tycoon getting nothing in return AND (as a little bonus) have to wait weeks for an eventual refund??

 

Server problems, omg.

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03
/16

Novus-Cooldown

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Shenmue182 wrote:

Just paid for 160 gold coins, from the store inside the navigator.

Went to Home Tycoon, it says I have 160 coins.

Pressed Square, and then X on 'store' inside home tycoon map, and my coins instantly reset to 0.



Hi Shenmue182,

 

We're sorting this out for you right now... you should have a gift of 160 Gold Coins waiting for you when you log in. Forutnately we handle Gold Coins on our server, so we can do instant refunds. Looking into why it happened now. Thanks for your patience!

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________________________________________________________________________
Like Novus Prime and Home Tycoon on Facebook for exclusive updates, giveaways, and announcements:
http://facebook.com/NovusPrime
http://facebook.com/HomeTycoon
03
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Sarikins

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Hello. It is Shenmue182 gf. He has logged off but wants to thank you. Was very prompt.
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08
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xElfenLied

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I'm quite impressed with that actually.
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06
/16

Shenmue182

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Hello novus cool down .Thankyou very much! I just logged in and all my coins were there you are a star :) thanks for such a quick reply! I did send hellfire games an email so please disregard it!

 

Thanks guys :D amazing service.

 

I should let you know that whilst searching for this error, i did notice somebody else has the same problem.

Please look into their problem for them as you did for me, here is the link.

http://community.eu.playstation.com/t5/PlayStation-Home-Technical-Help/Home-Tycoon-Problems-post-the...

 

Thanks again for the great customer service :) i can now go to sleep as a happy customer ;)

 

ciao!

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Re: *Urgent* Home Tycoon stole £4.79 o_O

I like spelunker :D
02
/16

Green-G-SPEED

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I doubt this is the first glitch and am sure its not the last one. Great service to fix it so fast for him btw. I also had some glitches; when i went in to my city again my city lookt different buildings on strage places, lookt like somebody else build the city, i was able to contineu bilding. I went back to the station to be sure and back to my city; al lookt normal again only i had a extra road on a strage place. Stil there now.... Hope everything is safe and secure with the coins i boucht etc...
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Re: *Urgent* Home Tycoon stole £4.79 o_O

Noob 4 live
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