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Unable to launch PSS Suite on Windows 7 64-bit

Hello!

 

Since day one, I've been unable to launch PSS Suite on my desktop (Windows 7 Home Premium, 64-bit) although UI Composer runs fine. I read on other threads that rebooting several times fixed the problem, but it didn't for me. I've also tried running as administrator, and that also didn't help.

 

When I try to run it, it appears in the task manager for a few seconds before disappearing and nothing further happens, not even an error message.

 

Any help is appreciated.

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Re: Unable to launch PSS Suite on Windows 7 64-bit

Hi,

Welcome to the PlayStation Suite community forums !

It sounds like you may be having a similar issue that has been reported on the following thread: http://community.eu.playstation.com/t5/PS-Suite-Studio/My-desktop-wont-launch-pssuite/td-p/15232709

Are you able to post us the environment that your running? (OS, Make/Model, Graphics Card)

Thanks in advance.
PlayStation®Mobile Dev Team
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Re: Unable to launch PSS Suite on Windows 7 64-bit

Sure thing.

 

Windows 7 Home Premium 64-bit

AMD Radeon HD 6600

HP Pavilion p6310f

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Re: Unable to launch PSS Suite on Windows 7 64-bit

Hi,

 

You might be experienceing problems with your 'Platform' system variable.

Please check these threads for a solution:

http://community.eu.playstation.com/t5/PS-Suite-Studio/i-got-errors-building-the-rpg-example/m-p/153...

http://community.eu.playstation.com/t5/General/cannot-compile-examples-please-help/td-p/14567649

 

Thanks, Tino.

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Re: Unable to launch PSS Suite on Windows 7 64-bit

[ Edited ]

I tried deleting the Platform variable and restarting, but that doesn't seem to have helped. I also tried running it in compatibiltiy mode for XP SP3 as another thread suggested, but that also doesn't seem to have helped.

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Re: Unable to launch PSS Suite on Windows 7 64-bit

Thanks for trying those out. I am following up with my colleagues to see if there are any other possible causes and we'll let you know when we hear more.
PlayStation®Mobile Dev Team
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Member

Member
Goten123
Posts: 1
Registered: ‎23-09-2009
Message 7 of 13 (612 Views)

Re: Unable to launch PSS Suite on Windows 7 64-bit

Reinstall it. I just had the same problem and reinstalling it fixed it for me. hope i helped 

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Member

Member
Fishyisafish
Posts: 1
Registered: ‎19-04-2012
Message 8 of 13 (551 Views)

Re: Unable to launch PSS Suite on Windows 7 64-bit

Had the same problem as OP and reinstalling like Goten123 suggested worked for me.

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Re: Unable to launch PSS Suite on Windows 7 64-bit

I just tried reinstalling it and I'm still having the same problem.

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Re: Unable to launch PSS Suite on Windows 7 64-bit

youarebritish, is it still demonstrating the same behaviour as when originally reported it?
PlayStation®Mobile Dev Team
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