on 19-11-2011 12:36 PM - last edited on 19-11-2011 12:41 PM
To deactivate your PS3™ or PSP™ consoles for Game Media, follow the following steps:
Step 1:
In your browser go to https://account.sonyentertainmentnetwork.com
Step 2:
Enter your PSN Sign-In ID (E-mail Address) and Password.
Step 3:
Once logged in, select "Account" from the top menu.
Step 4:
Select "Media and Devices" from the side menu.
Step 5:
Click on the "Game" option.
Step 6:
Click the "Deactivate All" button.
Step 7:
When the Deactivate All Devices for Game Media box appears, select "Yes"
Step 8:
The Game area will read "None" for Activated Devices
Step 9:
Activate the consoles you wish to use for Game Media.
For purchased/downloaded content before November 17, 2011 the number of systems for activation is:
As of November 18, 2011, number of systems for activation is:
For more information on how to activate your consoles see the following help article:
http://us.playstation.com/support/answer/index.htm
Important Note: Once you have performed this deactivation you will be unable to repeat it for 6 months.
on 19-11-2011 01:01 PM
on 19-11-2011 03:54 PM
on 19-11-2011 04:09 PM
on 19-11-2011 04:58 PM
on 19-11-2011 06:24 PM
on 20-11-2011 11:44 AM
You can also get to the new portal using the old account management address:
https://store.playstation.com/login.gvm
It will take you to this page:
Just click "Manage Your Account" and you will be redirected to the new portal.
on 20-11-2011 10:24 PM
This is very helpful, thank you! Have now cleared all activations for my old account, had many activated due to technical errors with my systems (ylod)
Once again, thank you for this feature ![]()
on 23-11-2011 02:10 PM
How do you deactivate the music, video, and comic systems? It won't let me select them.
on 23-11-2011 02:15 PM - last edited on 23-11-2011 02:32 PM
Barbarian wrote:How do you deactivate the music, video, and comic systems? It won't let me select them.
Hello and welcome to the PlayStation®Community.
At the moment Video, Music and Comic Media cannot be deactivated using the online portal.
You can only deactivate this media from PlayStation®Network using your PS3™ or PSP™ system:
button.
button.For alternate methods of deactivating your PlayStation® systems see this help article:
http://us.playstation.com/support/answer/index.htm
I hope this helps.
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