PlayStation®Network General

[Doritos123]

I've been having the same problem since i brought the game when it came out!! i resisted playing ultimate team for too long, HAS ANYONE GOT ANY IDEAS HOW TO STOP THE CONNECTION GOING AT THE END OF THE GAME!?!!?! EA seem to be doing jack all about, bunch of idiots!!!

have you done anything to resolve this?

[Gaming96HD]

help! i cant play the game without it logging me out of ea after every game i want to play this game!!!

[Flyin-Cornflake]

I had EXCACTLY the same problem - up until today. By any chance is your Internet with Virgin and you are using a Virgin Super Hub? - that is the culprit! Will need to change the superhub into modem mode and use another router

[RabidWalker]

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Flyin-Cornflake wrote:

I had EXCACTLY the same problem - up until today. By any chance is your Internet with Virgin and you are using a Virgin Super Hub? - that is the culprit! Will need to change the superhub into modem mode and use another router

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Hi guys,

Can anyone confirm if this is the case? If not I can certainly raise this issue.

Rabid

[Flyin-Cornflake]

I had researched this problem through various websites - and I did find other forums suggesting they also used an alternative router to there virgin super hub which fixed the problem. Before, with my virgin superhub, i ended up disconnecting from the EA servers nearly every single match - mainly at the end of the match when you press advance, majority of times i wouldnt receive any coins, the players were losing there contracts and i were at the point of having no coins that i couldn't renew them, also had the same error message at the end of each match, something along the lines of 'we could not send your activity to EAC server' or something like that - i DMZ the PS3 which opened ALL ports, aswell as allowing all the ports fifa 12 requires , and still no luck. Since using a different router, it has worked a treat =) I have emailed EA asking if they could kindly reset my account due to the nature of my problem , I also told them what my problem was regarding disconnecting from the EA servers.

[Loco311]

The above is correct. You need to set your router to modem mode if you have a virgin media super hub.

EA are 'aware of the issue'.

[ultimaterovers]

Anyone know how to delete the November update? Thanks

[L_MEXICAN0]

how do i fix it ? help

[Todg23]

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LiamSully wrote:
Delete the November update, its all over the EA forums, EA know about the problem and have advised people to delete it

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Correct me if i'm wrong but you can't play online without the latest update. I also have this problem and im on BT so it isnt the virgin superhub at fault. I havent played ultimate team to check but I have the same problem on the pro clubs section where it goes at half-time 90% of time

[widnesboy]

well i can categorically underline the issues with the Virgin superhub.

Upgraded from an old virgin modem connected to a router to the new superhub following a service upgrade, and suddenly constantly got the dc after a game, losing coins, contracts etc... and crashes in-game too.

The fact that EA know about the issue and have done zip about it is just  disgracef...  sorry 'typically EA'

so the havent answered emails on the issue, and just been generally all EA about it. They seem to expect you to get out and do your research (which is how i ended up here).

SO now, for my lads to play their favourite game i have to go back to my old set up, sod the upgrade.

cheers EA, you've excelled yourself yet again with a new low in customer response!