PlayStation®Network General

[eYeOFprovidence]

Hi, I'm trying to help a friend out.  A friend of his recently gave him his old PS3 because the disc drive was broken and he's considering just replacing it, but that's not the actually what I need help with.  The problem is that the system has been activated already and he doesn't have the user's account info, without the account info, you simply can't separate the console from the account.

What can I do?  Thanks.

[ytevo79]

Factory reset maybe? 

1. Power Off the PS3 via the power switch in back and power back on w/switch.

2. Hold Power Button on the Front until you hear 3 beeps.

3. Then go through the initial setup and then run a full Format via System > Format. (will take approx 3 1/1 hours). You may need to have our AV cables ready if your using HDMI (in case HDMI isn’t detected after initial reset).

[ConorHoney]

Hello,

Yes as previous posts suggest reseting it is a (the) best option - I done it before when I sold my old PS3 - once you have done that it'll start as normal then proceed as a new PS3 would.

Good Luck!