PlayStation®Network General

[AshAbuse]

So I got the free plus out of welcome back (they suckered me in with Burnout) and due to having a birthday just before expiry, I put the funds in to get the year sub when the 30 days was done. Bought the time pretty much as soon as the 30 days was done. Went to the services option in account management and there it is, a full year plus 3 months, like I paid for. Went to the plus section today after update, and all I can see is the trials for the supposed discounted games, none of the free games and themes, and it's populated with the stuff from last month like Burnout. Is this an error with the store or has my account not updated properly, and how do I fix it? I needs me some Soul Reaver!!! Thanks...

[KoSzNik]

i'm having the same problem, bought 3 months of ps+ 2 days ago and i don't see any of this months stuff... just the trials and last months welcome back free ps+ stuff i hope they will fix it soon...

[AshAbuse]

I'm glad it's not me then. I'd be intrigued to know if it's everyone or just recent subscribers...

[McNeilio]

it seems to be just those who used the 30 day trial as mines is working fine

[AshAbuse]

Great. I hope they have some way of fixing this. I thought it was odd that the 30 days was still listed under subscriptions and stuff. How would I go about reporting this properly?

[McNeilio]

pretty sure they already know about it but u could contact a mod , their names are blue . or contact customer services

[AshAbuse]

Right cheers. I might have a crack at talking to a mod. I mean yeh they probably already know, but it can't hurt right?

[McNeilio]

nope

[IIIIkoolaidIIII]

I have exactly the same issue. Bought a plus membership after my 30 days free expired and now I can't see any of the new free plus content. Will be contact support myself to see if there is a known issue and when it will be resolved. Glad to know I'm not the only one.

[AshAbuse]

Contacting support seems like a good idea, I'd probably suggest getting all of the similar threads to this one to contact support as well, give them a quick idea of how many people are affected. Otherwise it might take longer than it should, get bumped down the priority list, then we've all lost out on stuff we should get.