on 17-05-2011 05:53 PM
Hey people have any of you had this issue where you go on the ps3 do the update goto log on to change the password and it says its sent a message to your email but you haven't gotten it ive been waiting since the day playstation come back online i've just tried calling the playstation number and all it does is a engaged sound. If anyone knows whats happening please reply or if theres another way to change the password. I got one of my accounts back because it let me change it on the ps3 but its my old account and i dont use it anymore.
on 17-05-2011 06:22 PM
Same here, now when I request an e-mail to be sent or click forgotten password, it gives me a server error and doesn't even send it. My account must be locked by now, tried ringing Sony but it was 9 minutes after they shut
on 17-05-2011 06:23 PM
on 17-05-2011 06:23 PM
17-05-2011 07:02 PM - edited 17-05-2011 07:05 PM
Dies anyone know the uk number as i ring up one of them in my country and after i go through all the lists correctly and then i get a tone of engaged *sigh* I guess i will always be making accounts on the ps3 now not the computer.
on 17-05-2011 07:04 PM
On my sub account which belongs to my son, the e mail that was used to initialise it was from my previous phone provider. That email is no longer in existence though Sony has said that they have sent an email to that address. Tried to ring Sony and you get 5 minutes of waffle then when you choose your option it gives an engaged tone. I have no idea what to do and my son does not want to start from scratch. What's most annoying is that you get charged for an 0844 number. Its a complete farce.
on 17-05-2011 07:11 PM
same here, after 60 hours still no email to reset my 2 secondary accounts, just rung sony playstation and after going through alot of automated menu's to get to a human sony rep, final audio menu says "press 1 to speak to someone", beep......."sorry we are busy at the moment" click " hummmmm" line dead.... o_0
For the latest news and updates on what is happening in the PlayStation community, head over to our Announcements & Events forum. To post a message, you will need to Sign In to the Forums using your PLAYSTATION®Network Sign In ID and password. If you do not yet have a PSN account, just click here to register.
Technical Help | The PSN Online ID Pool | Looking for PSN Friends? | Error Codes and Other Information | PlayStation Network Guide | PlayStation 3 Help Guide | Putting your PSN in a DMZ | Unofficial Headset Guide | Unofficial DNS Error Fix (80710102) | Getting Trophies on your Facebook Profile! | PS+ Explained
Website ©2013 Sony Computer Entertainment Europe
All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. [more info]