PlayStation®Network General

[cmblade]

I had a 90 day PSN Plus subscription, I turned the automatic renewal option off, today I check my bank statement to find that I have been charged £35 for a renewal that I shouldnt have recieved. I want a refund! I have an important payment to make today and now don't have the funds.

[jordan579]

A 90 day subscription doesn't cost £35. Are you sure it's not something else?

[cmblade]

Exactly, they have renewed it for the whole year.

[jordan579]

In that case give sony a call and i'm sure they can sort it out.

[cmblade]

Tried apparantly my DOB is wrong so they can't access my account. Had this issue last time I rang then even though my DOB works for changing the password.

[jordan579]

You could try emailing them and asking for a refund. Oher than that theres not much else you can do if your D.O.B is apparently wrong.

[Dcfc1]

a full year is £39.99

[cmblade]

Then what exactly are they charging me for? I haven't purchased any DLC in 2 or 3 months so its not that.

[jordan579]

Only sony will be able to tell you that. Are you sure its sony that took the money and not someone else?

[o-BIG-o-BAD-WOLF]

A 12 month sub doesnt aswel. £11.99 or £39.99