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Member

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cmblade
Posts: 4
Registered: ‎20-01-2011
Message 1 of 13 (565 Views)

PSN Plus Auto Funding :@

I had a 90 day PSN Plus subscription, I turned the automatic renewal option off, today I check my bank statement to find that I have been charged £35 for a renewal that I shouldnt have recieved. I want a refund! I have an important payment to make today and now don't have the funds.

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Level 5

Level 5
jordan579
Posts: 1,354
Registered: ‎12-01-2008
Message 2 of 13 (563 Views)

Re: PSN Plus Auto Funding :@

[ Edited ]
A 90 day subscription doesn't cost £35. Are you sure it's not something else?
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Member

Member
cmblade
Posts: 4
Registered: ‎20-01-2011
Message 3 of 13 (553 Views)

Re: PSN Plus Auto Funding :@

Exactly, they have renewed it for the whole year.

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Level 5

Level 5
jordan579
Posts: 1,354
Registered: ‎12-01-2008
Message 4 of 13 (549 Views)

Re: PSN Plus Auto Funding :@

In that case give sony a call and i'm sure they can sort it out.
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Member

Member
cmblade
Posts: 4
Registered: ‎20-01-2011
Message 5 of 13 (544 Views)

Re: PSN Plus Auto Funding :@

Tried apparantly my DOB is wrong so they can't access my account. Had this issue last time I rang then even though my DOB works for changing the password.

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Level 5

Level 5
jordan579
Posts: 1,354
Registered: ‎12-01-2008
Message 6 of 13 (538 Views)

Re: PSN Plus Auto Funding :@

You could try emailing them and asking for a refund. Oher than that theres not much else you can do if your D.O.B is apparently wrong.
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Level 1

Level 1
Dcfc1
Posts: 96
Registered: ‎19-04-2008
Message 7 of 13 (535 Views)

Re: PSN Plus Auto Funding :@

a full year is £39.99

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Member

Member
cmblade
Posts: 4
Registered: ‎20-01-2011
Message 8 of 13 (526 Views)

Re: PSN Plus Auto Funding :@

Then what exactly are they charging me for? I haven't purchased any DLC in 2 or 3 months so its not that.

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Level 5

Level 5
jordan579
Posts: 1,354
Registered: ‎12-01-2008
Message 9 of 13 (515 Views)

Re: PSN Plus Auto Funding :@

Only sony will be able to tell you that. Are you sure its sony that took the money and not someone else?
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Re: PSN Plus Auto Funding :@

A 12 month sub doesnt aswel. £11.99 or £39.99
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