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Paid £3.99 for a game but i cant play it

I was searching through the PSN store tonight and had some leftover cash on my account. I came accross a South Park Millionaire quiz game for £3.99 which i bought and downloaded. However i am unable to find the download to play after it installs, it is not in my games folder with my other PSN content. I redownloaded but the same thing happened.

If it is a problem with the software can i please have the money credited back on my account.
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McNeilio
Posts: 10,233
Registered: 17-06-2010
Message 2 of 12 (227 Views)

Re: Paid £3.99 for a game but i cant play it

u have downloaded an add on

u need the full millionaire quiz game to play the south park add on

it will clearly tell u this in the item description

Let the others come after us. We welcome the chase
Bill Struth 1875-1956
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Re: Paid £3.99 for a game but i cant play it

you are so helpful McNeilio :smileyhappy:

made me sad that you didn't win the community award :smileysad:
:Thumbs:
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McNeilio
Posts: 10,233
Registered: 17-06-2010
Message 4 of 12 (217 Views)

Re: Paid £3.99 for a game but i cant play it

wasnt to be :smileysad:

although the guys who were in front of me are way more helpful and knowledgeable when it comes down to the serious techy stuff

Let the others come after us. We welcome the chase
Bill Struth 1875-1956
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Re: Paid £3.99 for a game but i cant play it

I have been right though the description and it does not state anywhere it is an add on and i need extra software.
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Re: Paid £3.99 for a game but i cant play it

[ Edited ]

 

South Park Millionaire ? special edition ( game pack ) is £3.99

Read the title on the store next time...

South Park Millionaire ? (Bundle) is £10.99


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Re: Paid £3.99 for a game but i cant play it

[ Edited ]
That does not make it clear other software is required. Look at Marvel Pinball that makes it very clear that the extra tables require the main game this does not.

To me that title says it includes the game hence game pack as in this pack contains the game.

Nowhere does it state it is an add on or dlc or requires extra software

http://www.youtube.com/watch?v=SDkd2yY8r9c&feature=youtu.be

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Re: Paid £3.99 for a game but i cant play it


Bananaman_0007 wrote:
That does not make it clear other software is required. Look at Marvel Pinball that makes it very clear that the extra tables require the main game this does not.



yes, I get what you're saying.

 

But the forums are for banters and other such Playstation gaming related shenanigans.

 

Best you contact the Sony customer support directly to see if they can resolve your problem.

:Thumbs:
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Re: Paid £3.99 for a game but i cant play it

[ Edited ]
Thanks mate i will do that. Thought with this being an official forum it may have been able to be resolved here.
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Re: Paid £3.99 for a game but i cant play it


Bananaman_0007 wrote:
Thanks mate i will do that. Thought with this being an official forum it may have been able to be resolved here.

 

Nope. Anything to do with your account be it refunds/credit cards/SEN cards/bans etc you have to phone Sony directly.

 

Nobody on here can do anything, not even the moderators.


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