on 17-05-2011 08:57 PM
Totally agree with ZorGan5. This is not compensation, what are you being compensated for, not being able to access a service that was free? A service you agree sony could lock down at any time, check the eula you agreed to when signing up for PSN.
No its not compesation for anything, its an apology and a please trust us again and don't migrate to XBL present, and in that regard its really pretty poor, 2 old games from a very limited selection that I either have or didn't want at the time and still don't, and getting signed up to PS+ for a month (nice little promo there for PS+, total win for sony if even a few decide to stay after the free period, or forget to turn of auto-renew).
Sure we are not entitled to free games or sub, but this is going to haunt Sony for years, how many people will be trusting Sony woth their CC details now? How much business is playstation store going to lose.
This little "gift" is a PR exercise in damage limitation, quick lets give them some free stuff so they don't all leave for M$, and if some out of date games and a sub to a service I never wanted is suppose to make me trust in Sony again, I think they seriously need to clean out their whole PR dept.
I have invested alot in PS3, from hardware to software to friends in the community, so I'll stick around, but when next gen comes I think alot of people will remember the security hack when decide when 4th gen console to buy.
on 17-05-2011 09:06 PM
There will most certainly be mixed feelings about the outage/hack, and people will have to deal with it the way they think best, but I, myself, will no longer be purchasing from the store with credit cards etc, that is a no-no.
Come to think of it .... Sony should now ask us, if we, their consumer, still require them to hold our card details on file! It seems that they have taken that for granted - and that is exactly why I have had my card details changed.
And on a closing note: "Nullius in Verba" .... go on, scramble to google and translate!
Im going the opposite way, I think it would be a bit disingenuous of me to not use my card on PSN due to a fear over security. I know that any network and any database of payment information linked to a network can never be completely secure.
To not use my card on PSN, but then use it on Amazon or the likes would be a tad hypocritical.
This is just me, of course... I completely understand and respect the position you are taking.
As soon as the store goes up im going in an making at leat one impulse buy
As an aside, you raised the issue of Sony knowing about the specifics of the hack for a week... Their press releases say they didnt and that it was a detailed forensic analysis of the attack that took that long before they could announce what had happened. They didnt know exactly. Having studied forensic analytical sciences (non computing- Full disclosure) I can understand how an investigation and preliminary findings could take that long.
on 17-05-2011 09:13 PM
Indeed ... Sony KNEW of the hack, and that is why the network was shut down when it was! They were aware of an intrusion into the system and thus ... acted accordingly. They could, and should have alerted all their customers via email (something they could easily have done) of the potential risk of identity theft - and reason of the outage.
This would have been the decent thing to do in my opinion.
on 17-05-2011 09:20 PM
It's all down to trusting the name. Its not hypocritial in the slightest.
Sony have now a history of being hacked, our personal details were taken, and even sony are unsure whether CC details where taken.
Amazon doesn't have a history of being hacked or putting peoples info at risk.
sure no network is 100% safe, So you ask yourself which company would I trust with my CC details in the future? Nothing hypocritical about it just using my experience to protect myself as best I can.
The whole welcome back package is a "please trust us again" gift, and pretty poor one at that. Do i expect compensation, no, not a penny. Do I appreciate a free gift, sure, but is a few old games and a sub to a service a never wanted is suppose to make me trust sony again to buy stuff from their online store, or buy hardware from them in future... probably not, and thats really what this whole PR exercise is about.
on 17-05-2011 09:22 PM
on 17-05-2011 09:24 PM
Hear hear! 'Big-Spacker'
Tell it like it is - as I said, people will deal with this crisis the best way that THEY think best, after all , tis all we can do.
on 17-05-2011 09:26 PM
yeah its easy to send 77 million emails aint it thats why there are still people who cant get online due to so many emails been throttled in the congestion
sony acted in accordance to their laws regarding it and most likely other laws they would be operating the network under .
If that is your understanding of the situation, then so be it - I am not arguing with you!
on 17-05-2011 10:27 PM
I must of made the right choices over my PSN carrear because i dont have any of those games.
New games for me hahahah
Sony is once again the beast
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