PlayStation®Network Technical Help

turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Reply
Topic Options
Grim_Nini

Member

Member
Grim_Nini
Posts: 2
Registered: ‎14-05-2012
Message 1 of 2 (147 Views)
Accepted Solution

Download stopped @ 95%

[ Edited ]
Options

on ‎14-05-2012 08:40 AM - last edited on ‎14-05-2012 03:34 PM by Online Support Coordinator

I bought Rainbow 6: Vegas 2 from the store & started the download. It went for 13 hours and then my ADSL cap was reached, I tried to reset my router to my work ADSL & continue the download, BUT got a message "there was an error during download" and the link in my 'network' menu dissappeared?! 

How do I get a refund to my online wallet? The file was over 7Gb and takes too long to download.

Grimster
Reply
0 Kudos
Report Inappropriate Content
Please use plain text.
 
Online Support Coordinator
Online Support Coordinator
Champion (PlayStation®Network Technical Help)
SuperFastZombie
Posts: 4,192
Registered: ‎03-02-2011
Message 2 of 2 (118 Views)

Re: Download stopped @ 95%

Options

on ‎14-05-2012 03:33 PM

Hi Grim_Nini,

 

Sorry to hear of the difficulties that you're having with your download.  Even if the download was interrupted it should still be available in your download list.

 

You can pause a download then restart it which would prevent your download limit been reached.

 

You can also request a refund to your PSN wallet,  however we would normally only issue a refund if the product is faulty.  To request a refund contact your local PlayStation Support

 

SFZ

For more updates and information follow the links :

Reply
0 Kudos
Report Inappropriate Content
Please use plain text.
 
This widget could not be displayed.
Announcements

Welcome to the PlayStation Network Technical Help Forum!

Here you can post questions regarding any technical problem you may be having with the PlaySation Network.

Before you post you can search for your query as it may have already been answered. You can also try our FAQ's when looking for help.

To use this board, simply post your question and wait for it to be answered. Your question may be given an ‘Accepted Solution’ – this is an answer which has been accepted as the best solution to your problem.

Recent News
New Solutions
Find More Solutions